--Apple-Mail-1334CB30-9BBA-43ED-80C6-03F1A009CE18 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Goo= d morning Pamela, As I alwa= ys say, getting back to you in a timely manner is a priority but I do apprec= iate your understanding. I reached out to the billing department on Friday so we should hear back= today. I will check in again early afternoon if we don=E2=80=99t hear anyth= ing. If there is anything before then please do not hesitate to contact me. I am sorry if there was a m= ix and if there was not, I know that you and Bob will take care of things ri= ght away. I hope you had a w= onderful weekend and I am counting down the days until I get to meet you and= Auntie Barbara in person! If we don=E2=80=99t speak before then, have= a safe flight to Montreal and I will call you on the morning of the 7th! Thanks so much Dominique On Mar 24, 2023, at 7:15 PM, Pamela Westoby <waywardwestoby@gmail.c= om> wrote: =EF=BB=BF Hi Dominique!! No apologies necessary - I kno= w how busy you are and thank you so much for following up!! And thank you fo= r requesting the review of invoices - we both appreciate it. In speaking to B= ob today, payments are automatically deducted, so there should not be anythi= ng outstanding, but do let us know and we'll proceed accordingly. = So many thanks again and I hope you have a wonderful weekend a= head!! Pam Sent from my iPhone On Mar 24, 2023, at 4:43 PM, Domini= que Jacobs <djacobs@thekey.com> wrote: =EF=BB=BF Hello Pamela= , Letting you know I received your message. Vincenzo is p= art of our billing department. I've messaged= them to ask that they review which invoices have not been paid an= d to let you and Bob know. I explained this has never been an issue in the p= ast so I'd like them to double check. If there is a= nything else please do not hesitate to reach out again and I will t= ake care of it ok. Sorry for the late reply. Thanks= so much Dominique = = Dominique Jacobs Client Care Manager/Licen= sed Practical Nurse Gestionnaire des soins/ Infirmi=C3=A8re auxiliaire <span style=3D"font-family:Arial;color:rgb(0,0,0);background-color:tr= ansparent;vertical-align:baselin