Re: 167918 John McIntyre - FIN-WELCOME CALL - [#1128489]

From
Sharon Speirs <sspeirs@thekey.com>
To
Alejandro Aponte <clientservice@thekey.com>
CC
sspeirs@homecareassistance.com, laszlo.kovacs@thekey.com, tt@thekey.com, eclark@thekey.com, lito.delapena@thekey.com
Date
Wed, 18 Jun 2025 11:53:05 -0700
Folder
INBOX
It is not going to be deactivated right away as its possible there will be
a 3 month trial or something - more to come but no billing will be
happening unless he signs back on
Sharon

Sharon, Speirs

General Manager

Vancouver, BC

Office: 778.279.3634

sspeirs@thekey.com

TheKey.ca   <https://thekey.ca/>

[image: TheKey]







On Wed, Jun 18, 2025 at 11:48 AM Alejandro Aponte <clientservice@thekey.com>
wrote:

> Hi Sharon,
>
> Thank you for that update! We can close this out on our end once the
> profile is deactivated in clear care.
>
> Laszlo, please disregard.
>
>
> Thanks,
>
> Alejandro Aponte
>
>
>
>
>
> ltci@thekey.com
> Long Term Care Insurance Customer Service - (855)-205-8007
> Long Term Care Insurance Fax - (813) 693-5625
>
> *Billing@thekey.com <Billing@thekey.com>*
> *866-226-1702*
>
>
>
>
> On Wed, 18 Jun at 2:45 PM , SharonSpeirs <sspeirs@homecareassistance.com>
> wrote:
> Hi Alejandro
> This is no longer happening as the client is not moving forward with
> Lifeguard at this time
> Sharon
>
> Sharon, Speirs
>
> General Manager
> Vancouver, BC
> Office: 778.279.3634
> sspeirs@thekey.com
>
> TheKey.ca   <https://thekey.ca/>
>
> [image: TheKey]
>
>
>
>
>
>
>
> On Wed, Jun 18, 2025 at 11:42 AM Alejandro Aponte <
> clientservice@thekey.com> wrote:
>
>> Hello Laszlo,
>>
>> I wanted to loop you in on this new Vancouver client. They are a
>> LifeGuard Tier 3 client and they have been approved to pay by check in
>> advance quarterly. I did not see you were on that email so wanted to loop
>> you in for visibility and approval.
>>
>> Attached is the check payer approval email that is currently uploaded to
>> the clients files.
>>
>> ltci@thekey.com
>> Long Term Care Insurance Customer Service - (855)-205-8007
>> Long Term Care Insurance Fax - (813) 693-5625
>>
>> *Billing@thekey.com <Billing@thekey.com>*
>> *866-226-1702*
>>
>>
>>
>>
>>
>> 1128489:611100
>

Thread (1)