Can you send us a picture of the receipt so we can get back to the client?
On Mon., Nov. 7, 2022, 11:51 a.m. Brian Boxall, <bboxall@thekey.com> wrote:
> Receipt shows $24.95 pre taxes.
>
> On Mon, Nov 7, 2022 at 9:36 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> What did you pay brian?
>>
>> On Mon, Nov 7, 2022 at 10:25 AM Cheryl Cartwright <ccartwright@thekey.com>
>> wrote:
>>
>>> It doesn't make sense the box says 8 dollars. Tim do you want to respond
>>> back to her or do you want me to?
>>>
>>> I think it's important to highlight gloves have never been 8 dollars and
>>> we have no idea why a box would say that but I'm having a hard time
>>> believing that.
>>>
>>> On Mon., Nov. 7, 2022, 11:22 a.m. Brian Boxall, <bboxall@thekey.com>
>>> wrote:
>>>
>>>> I submitted a receipt.
>>>>
>>>> I bought them from Med Supply,and invoiced the exact amount we paid.
>>>>
>>>>
>>>>
>>>> On Mon, Nov 7, 2022 at 9:14 AM Cheryl Cartwright <
>>>> ccartwright@thekey.com> wrote:
>>>>
>>>>> Brian do we have a receipt for these? It seems unlikely a box of
>>>>> nitrile or latex gloves was purchased for 8 dollars. We will need to see
>>>>> the box and the receipt I think.
>>>>>
>>>>>
>>>>>
>>>>> On Mon., Nov. 7, 2022, 10:24 a.m. Cheryl Cartwright, <
>>>>> ccartwright@thekey.com> wrote:
>>>>>
>>>>>> I don't know anything about it. For our clients we typically don't
>>>>>> have a surcharge or premium. Perhaps it was typo? Gloves are never 8
>>>>>> dollars though. 28 is actually fairly typical. Where would you ever find a
>>>>>> box of gloves for 8 bucks?
>>>>>>
>>>>>> On Mon., Nov. 7, 2022, 10:11 a.m. Timothy Thomas, <tt@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Did we charge 28 for this?
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: 'Maureen Ferley' via Winnipeg <winnipeg@homecareassistance.com
>>>>>>> >
>>>>>>> Date: Fri, Nov 4, 2022 at 8:39 PM
>>>>>>> Subject: Overcharge
>>>>>>> To: <winnipeg@homecareassistance.com>
>>>>>>>
>>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> Irene Ferley was charged over $28 for a box of gloves that say $8 on
>>>>>>> them. Please look into this outrageous charge.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Maureen Ferley for Irene Ferley
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Tim Thomas
>>>>>>> Head of Canada Division
>>>>>>> *Please note my email has changed:*
>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>> (514) 591-9387
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Brian Boxall
>>>> Client Success Manager
>>>> Home Care Assistance of Winnipeg, MB
>>>> *Calgary Office: *403-301-3777
>>>> *Winnipeg Office: *204-489-6000
>>>> 10B-1700 Corydon Avenue
>>>> <https://www.google.com/maps/search/1700+Corydon+Avenue?entry=gmail&source=g>
>>>> Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca)
>>>> <https://www.homecareassistancewinnipeg.ca/>
>>>>
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>>>>
>>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>> (514) 591-9387
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> Brian Boxall
> Client Success Manager
> Home Care Assistance of Winnipeg, MB
> *Calgary Office: *403-301-3777
> *Winnipeg Office: *204-489-6000
> 10B-1700 Corydon Avenue
> Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca)
> <https://www.homecareassistancewinnipeg.ca/>
>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
>
> <https://homecareassistance.com>
> Champions of Longevity
>