This is a multipart message in MIME format. ------=_NextPart_000_00CC_01DA64AE.B1946330 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00CD_01DA64AE.B1946330" ------=_NextPart_001_00CD_01DA64AE.B1946330 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Cheryl, =20 I still don=E2=80=99t see you in our business account, so you = won=E2=80=99t be able to access that through Coupa. Please delete your = individual account, that is the only way to add you to the business = account. =20 Thx, Andy =20 Andreas Kozak Procurement =20 (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Deeth, Ainsley =20 Sent: Tuesday, February 20, 2024 17:59 To: Cheryl Cartwright ; Timothy Thomas = Cc: Drevik, Abby ; Zoratto, Jennifer = ; andreas.kozak@thekey.com Subject: RE: Amazon Account =20 Hi Cheryl,=20 =20 Glad to hear! Apologies that it took a while.=20 =20 Best,=20 =20 Ainsley Deeth=20 Healthcare & Life Sciences Account Executive - Canada 416-775-4415 | adeeth@amazon.com=20 =20 120 Bremner Blvd, 18th Floor, Toronto, ON Amazon Business Customer Support: 1-855-301-0911 Amazon Business Storefront = =20 From: Cheryl Cartwright >=20 Sent: Tuesday, February 20, 2024 5:57 PM To: Timothy Thomas > Cc: Deeth, Ainsley >; = Drevik, Abby >; Zoratto, = Jennifer >; = andreas.kozak@thekey.com =20 Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] Amazon Account =20 CAUTION: This email originated from outside of the organization. Do not = click links or open attachments unless you can confirm the sender and = know the content is safe. =20 AVERTISSEMENT: Ce courrier =C3=A9lectronique provient d=E2=80=99un = exp=C3=A9diteur externe. Ne cliquez sur aucun lien et n=E2=80=99ouvrez = aucune pi=C3=A8ce jointe si vous ne pouvez pas confirmer = l=E2=80=99identit=C3=A9 de l=E2=80=99exp=C3=A9diteur et si vous = n=E2=80=99=C3=AAtes pas certain que le contenu ne pr=C3=A9sente aucun = risque. =20 I just saw an email that came in at 4pm today. My apologies. They have = reset the whole account and I was able to sign in but haven=E2=80=99t = tried it with coupa yet.=20 =20 Thank you for all your efforts.=20 =20 On Tue, Feb 20, 2024 at 6:52=E2=80=AFPM Cheryl Cartwright = > wrote: No one from Amazon has called or emailed me.=20 =20 On Tue, Feb 20, 2024 at 4:41=E2=80=AFPM Timothy Thomas > wrote: @Cheryl Cartwright have you heard from = them yet? =20 On Tue, Feb 20, 2024 at 3:18=E2=80=AFPM Deeth, Ainsley = > wrote: Hi Andreas,=20 =20 Apologies, I was informed that the Customer Support team has reached = out. Is this not the case?=20 =20 They should be CC=E2=80=99ing you on all communication as I noted you = are account admin.=20 =20 Let me know if you have still not heard from the Customer Support team = and I will take further action.=20 =20 Best, =20 Ainsley Deeth=20 Healthcare & Life Sciences Account Executive - Canada 416-775-4415 | adeeth@amazon.com=20 =20 = 120 Bremner Blvd = , 18th Floor, Toronto, ON Amazon Business Customer Support: 1-855-301-0