This is a multipart message in MIME format. ------=_NextPart_000_008A_01DA5042.FFA10FE0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_008B_01DA5042.FFA10FE0" ------=_NextPart_001_008B_01DA5042.FFA10FE0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, =20 Good morning. I wanted to let you know that we still have not received = any payments from Ms. Myers nor has she reached out to us to discuss the = issues. Per your authorization, the suspend letter was send on 1/12 = allowing her 7 days to resolve this matter. Since there has been no = resolution, I believe it is on our best interest to suspend services at = this time. Please let me know how quickly this can be executed. Thank = you. =20 Gerard A. Draetta Collection Manager gerard.draetta@thekey.com (561) 563-7058 TheKey.com =20 =20 =20 =20 =20 =20 From: Timothy Thomas =20 Sent: Thursday, January 11, 2024 4:48 PM To: gerard.draetta@thekey.com Cc: John Janiga Subject: Re: Edie Myers =20 Yes I'm in agreement, please proceed with the suspension notice. Thanks = Gerard. =20 On Thu, Jan 11, 2024 at 4:46=E2=80=AFPM > wrote: =20 Tim, =20 Good afternoon. I just had a meeting with John about Montreal = collections and the account of Edie Myers was discussed. Ms. Myers is = our worst account in that area and currently owes us over $18k with most = of it in excess of 90 days. John mentioned that we have been waiting on = a mandate however, it=E2=80=99s been some time now. Unless you object, I = am going to send a letter of possible suspension which will allow her 7 = days to make full restitution. Hopefully, this letter will push Ms. = Myers to make payment. Please let me know your thoughts.=20 =20 Gerard A. Draetta Collection Manager gerard.draetta@thekey.com (561) 563-7058 TheKey.com =20 =20 =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_001_008B_01DA5042.FFA10FE0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Tim, Good morning. I = wanted to let you know that we still have not received any payments from = Ms. Myers nor has she reached out to us to discuss the issues. Per your = authorization, the suspend letter was send on 1/12 allowing her 7 days = to resolve this matter. Since there has been no resolutio