Hi Lindsay,
That's correct, extra hours will start tomorrow at 8am.
Thanks :)
On Fri, Aug 15, 2025 at 2:52 PM Panning <lepanning@rogers.com> wrote:
> Nothing so far, let’s stick to the plan for tomorrow and then I will
> update. Extra caregiving starts tomorrow morning at 8am.
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
> ------------------------------
> *From:* Jhonna Vallejo <jhonna.vallejo@thekey.com>
> *Sent:* Friday, August 15, 2025 2:18:12 PM
> *To:* Lindsay Panning <lepanning@rogers.com>
> *Cc:* Parris Kristal <kristal.parris@thekey.com>; Amrita Veena <
> amrita.veena@thekey.com>; Ontario-staffing@thekey.com <
> Ontario-staffing@thekey.com>
> *Subject:* Re: Thomas Hull
>
>
> Hi Lindsay,
>
> Good day!
>
> I hope you’re doing well. I just wanted to follow up to see if you have
> any updates today? I’ve added my team here in case your update comes after
> 4 PM so they can inform the caregivers.
>
> Thank you.
>
> *Jhonna Vallejo*
> Caregiver Manager
> jhonna.vallejo@thekey.com
> Office: (519) 954-2111
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
> On Wed, Aug 13, 2025 at 4:13 PM Lindsay Panning <lepanning@rogers.com>
> wrote:
>
> Let’s go with your schedule as proposed below. The only thing is that if
> Air Canada goes on strike we may not be going at all so I may have to make
> some changes. Hopefully we will know tomorrow if our flight is going to be
> cancelled. Thank you for your patience.
> Sent from my iPad
>
> On Aug 12, 2025, at 2:32 PM, Jhonna Vallejo <jhonna.vallejo@thekey.com>
> wrote:
>
>
> Hi Lindsay,
>
> No worries at all. Will wait for your update.
>
> Wishing you a great rest of your day!
>
> On Tue, Aug 12, 2025 at 2:28 PM Lindsay Panning <lepanning@rogers.com>
> wrote:
>
> Thank you, I was at the hospital today and I may have to shorten my trip,
> I am concerned about leaving him for a full week. Can I confirm the
> schedule tomorrow? Sorry for this, it is a very difficult time.
> Sent from my iPad
>
> On Aug 12, 2025, at 11:11 AM, Jhonna Vallejo <jhonna.vallejo@thekey.com>
> wrote:
>
>
>
> Hi Lindsay,
>
> Good day!
>
> Regarding the 24-hour care for this Friday, I’ve confirmed with Justice
> and Harman to cover the 8pm–8am shifts, while Gurleen and Marion will take
> over 8am–8pm until your return next week.
>
> Here’s the proposed schedule for clarity:
>
> -
>
> *Aug 15 (Fri):* 8am–8pm – Justice; 8pm–8am – Harman
> -
>
> *Aug 16 (Sat):* 8am–8pm – Marion; 8pm–8am – Harman
> -
>
> *Aug 17 (Sun):* 8am–8pm – Marion; 8pm–8am – Harman
> -
>
> *Aug 18 (Mon):* 8am–8pm – Marion; 8pm–8am – Justice
> -
>
> *Aug 19 (Tue):* 8am–8pm – Gurleen; 8pm–8am – Justice
> -
>
> *Aug 20 (Wed):* 8am–8pm – Gurleen; 8pm–8am – Justice
> -
>
> *Aug 21 (Thu):* 8am–8pm – Gurleen; 8pm–8am – Justice
> -
>
> *Aug 22 (Friday):* 8am–8pm – Gurleen; 8pm–8am – Harman
> -
>
> A*ug 23 (Sat): *8am–8pm – Gurleen; 8pm–8am – Harman
>
>
> For Sunday, We will wait for your update for any changes. In case you are
> back on Saturday please do let know Our on-call team members, they can be
> reached out at ontario-staffing@thekey.com , they are available after
> hours and on weekends or if you have any emergencies, please call the
> office at 416-488-8777. I’ve CC’d the team here so you have everyone’s
> contact information in one place.
>
> I have also attached Cg Gurleen and Marion's bio for your reference.
>
> Please let me know if you have any questions or would like any changes.
>
> *Jhonna Vallejo*
> Caregiver Manager
> jhonna.vallejo@thekey.com
> Office: (519) 954-2111
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
> On Mon, Aug 11, 2025 at 5:13 PM Lindsay Panning <lepanning@rogers.com>
> wrote:
>
> Hi Kristal, my husband was admitted back into Humber River Hospital on
> Sunday night through emergency. He is continuing to have delusional
> episodes that seem to be more frequent and longer. They are monitoring him
> at the hospital and giving medications for the hallucinations as
> necessary. I am going away this Saturday afternoon for a week with my
> daughter and I would like to arrange to have care at the hospital for him
> 24hrs a day while I am away. I would feel much more comfortable if he has
> someone with him to help calm him down and also to advocate for him with
> the nurses as they dont seem very responsive so far. He is confused and
> has trouble with the call button etc and he requires help eating which they
> don’t seem to be doing.
> I would like to start the extra help on Friday. I am not sure how this
> would work on your end in terms of shifts, would it be 7am to 7pm and then
> a 7pm to 7am shift or something different? I would also want each shift to
> document what happens in their shift as i want to keep on top of what is
> going on. Let me know. Thanks.
> Sent from my iPad
>
> On Aug 5, 2025, at 9:52 AM, Kristal Parris <kristal.parris@thekey.com>
> wrote:
>
>
> Hi Lindsay,
>
> I will double check with the staffing team and get back to you.
>
> Kristal Parris RN, BScN
> Client Success Manager
> Tel: 416-488-8777
> Email: kristal.parris@thekey.com
> Website: TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
> On Tue, Aug 5, 2025 at 9:49 AM Lindsay Panning <lepanning@rogers.com>
> wrote:
>
> Good morning, I had the opportunity to meet Harmanpreet (not sure if this
> is his first or last name) on Sunday night while waiting for my husband to
> transfer back from the hospital. I really liked him and my husband likes
> him as well. I am wondering if it is possible to have him do the weekly
> (Mon-Fri) shift instead of the weekend. If you could find someone else for
> the weekend. Let me know. Thanks.
> Sent from my iPad
>
> On Aug 1, 2025, at 5:12 PM, Kristal Parris <kristal.parris@thekey.com>
> wrote:
>
>
> Thank you for the update.
> Will inform the team.
>
> Kristal Parris RN, BScN
> Client Success Manager
> TheKey LLC
> Email: Kristal.Parris@thekey.com
> Website: Thekey.com
>
> On Fri, Aug 1, 2025, 5:03 PM Lindsay Panning <lepanning@rogers.com> wrote:
>
> He is returning back to Humber heights tomorrow at 11am so he is at Humber
> Rivert tonight and then back at Humber Heights tomorrow. Please confirm
> all good
> Sent from my iPad
>
>
>
> --
> *Jhonna Vallejo *
> Caregiver Manager
> jhonna.vallejo@thekey.com
> Office: (519) 954-2111
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
> <Marion Bio.png>
> <Gurleen Bio (1).png>
>
>
>
> --
> *Jhonna Vallejo *
> Caregiver Manager
> jhonna.vallejo@thekey.com
> Office: (519) 954-2111
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
>
> --
> *Jhonna Vallejo *
> Caregiver Manager
> jhonna.vallejo@thekey.com
> Office: (519) 954-2111
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
--
* Jhonna Vallejo *
Caregiver Manager
jhonna.vallejo@thekey.com
Office: (519) 954-2111
TheKey.ca <https://thekey.ca/>
[image: TheKey]