--000000000000c0d77006248d0ed9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Check out the email below. This is concerning. Are you aware of this practice? Thanks Will Reid Partner * Please note my email has changed: * wreid@thekey.com 513-707-2304 TheKey.com [image: TheKey] ---------- Forwarded message --------- From: HR Service Center Support Date: Tue, Oct 15, 2024 at 4:02=E2=80=AFPM Subject: Re: Clarification on Caregiver deactivation To: CC: , , Hi Ali, Thank you for contacting the HR Service Center. I am happy to help you! To best assist with your inquiry, I will ask the Human Resources Manager to connect with you. If you have any questions, please reply to this email. Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link: https://thekey.freshservice.com/helpdesk/tickets/137204 [image: Displaying open enrollment (1).png] *Please share your experience -*Click here to complete a 3-question survey On Tue, Oct 15 3:54 PM , Ali wrote: HR team- We had a caregiver named Karron Middlebrooks (employee ID: 315127) who was deactivated today in Wellsky without explanation to us locally. Our caregiver ambassador had sent her a written warning recently due to her attendance issues and she responded saying she had a doctor's note due to a chronic health condition, which she showed us. Our Caregiver ambassador inquired with HR about how to proceed and was advised to have her speak to HR about how to acquire ADA accommodations, which was done. Linda, the ambassador, was also advised to allow HR to take it from there but we still had her scheduled with a client today and discovered today that she was deactivated in Wellsky externally. Please advise why this occurred and why we weren't informed. This caused a great inconvenience to the client and our staffing team. --=20 *Ali Puckett, CDP* General Manager-Cincinnati apuckett@thekey.com cell: 513-390-0905 office: 513-891-2273 option 3 *Please review us on Facebook or Google!* h ttps://www.facebook .com/TheKeyCincinnati Click here for Google Review [image: TheKey] [#INC-137204]:424188:fs --000000000000c0d77006248d0ed9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Check out the email below= . This is concerning. Are you aware of this practice? Thanks Will= Reid Partner Please note my email has changed: <a href=3D"https://brand.thekey.com/esg/wreid@thekey.com" rel=3D"noop= ener noreferrer" st