Re: Shift Pairing - [#519059]

From
Briana Caterina Del Real <clearcaresupport@homecareassistance.com>
To
cpatel@thekey.com
CC
audraw@thekey.com, cterlesky@thekey.com, tt@thekey.com, cpatel@thekey.com
Date
Tue, 31 Oct 2023 19:32:46 +0000
Folder
INBOX
----==_mimepart_6541565eb6a3b_1c52ac41a511fb883910068 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you I will let you know once completed .=C2=A0 =E2=80=8B= = = On Tue, 31 Oct at 9:04 AM , Timothy Thomas wrote: Approved on my end, thanks all. = = = On Tue, Oct 31, 2023 at 12:27=E2=80=AFAM Audra Williams wrote: = = = = I approve unless=C2=A0@Timothy Thomas=C2=A0has a reason we shouldn't mov= e forward with this change. = = Best, = = = On Wed, Oct 25, 2023 at 2:36=E2=80=AFPM Briana Caterina Del Real wrote: = = = = = = Thank you Audra let me know when we're clear to add the rates . = = For the OT pay it is set up as follows in Winnipeg. Any CG working more = then 12 hours in a day will generate OT after the 12 hr mark .=C2=A0 = = I was taking a look at the payroll tab as well and this GC for example w= orked over 80 hrs but is only getting paid for the shifts she worked more= then 12 hrs since this is how the Overtime pay is set up in Agency setti= ngs . = = = Let me know how you would like to adjust the ot pay setting . = = = Thanks,=C2=A0 = = Briana Caterina Del Real = = = = = = = On Wed, 25 Oct at 3:41 PM , Chandani Patel wrote: Hey=C2=A0Briana,=C2=A0 = Thank you, I am adding Chuck and Tim to=C2=A0this email thread as well. = Chuck is already aware of what is happening.=C2=A0 = = Additionally to the other concerns. It looks like some settings were cha= nged for overtime in Winnipeg. I had a few caregivers=C2=A0bring up conce= rns in the winnipeg office that they noticed their overtime is not being = paid out. It looks like the system is not registering their overtime even= over the 80 hours mark. Could we please have this resolved too.=C2=A0 = = Thank you!=C2=A0 = = = = On Wed, Oct 25, 2023 at 11:41=E2=80=AFAM Briana Caterina Del Real wrote: = = = = = Hi Chandani,=C2=A0 = = I want to loop in Audra here for approval because I do see that some of = these rates are different from what is in CC currently .=C2=A0 = =C2=A0 = Hi Audra, = The request is to update the bill rates for Winnipeg and Calgary here ju= st want approval because I noticed some of the rates are different from t= he existing rates .=C2=A0 = = = = = Thanks,=C2=A0 = = Briana Caterina Del Real = = = = = = = = = = = -- = = Kind Regards,=C2=A0 Chandani Patel=C2=A0 = = Caregiver Ambassador/ Human Resources of=C2=A0Calgary, Alberta & Winnipeg= , Manitoba=C2=A0 ________________________ = Calgary Office: 403-301-3777 Winnipeg Office:=C2=A0204-489-6000 Direct Nu= mber:=C2=A0403-333-0999 TheKey.ca = = = = = = = = = = = = = = = -- = Audra Williams = Director, Divisional Operations = Please note my email has changed: = audraw@TheKey.com = (425) 757-7027 = = TheKey.com = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_6541565eb6a3b_1c52ac41a511fb883910068 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you I will