--000000000000de2c2505ed0a1bce Content-Type: text/plain; charset="UTF-8" Toronto *Tuesday* - *9:10pm* - *Denese *said that no one was there to relieve her for *Monid*. I called *Titilayo *who insisted that her shifts were tomorrow and Thursday. I explained that they were tonight and tomorrow. She checked her schedule and realized she was wrong. It will take her 1.5 hours to get there by public transportation. I ordered her an Uber which will get her there for approx. 10pm. Meanwhile, *Denese *said that she will not be able to get to the bus station at that time. I also ordered her an Uber to get home. Clock-in/clock-out times have been adjusted to 10pm after confirming that *Titilayo *arrived at that time. She was quite apologetic for her mistake. *Wednesday* - *8:16am -* *Denese *arrived at *Margot's *because she saw that she had a shift in her app last night at approx 9pm. When she went to clock in, the shift was not there. There was no shift scheduled for today, however, since she is there *Michael *(husband) would like her to stay until 12 or 12:30pm. I confirmed with *Nick *(son) who said 8am-12pm. End time needs to be confirmed as to what time she left. Waterloo *Wednesday* - *7:36am -* *Kary *had to leave the *William's *because she received a call that her mother-in-law is dying. Facility is aware. I let *Jody *know at *Heritage River *that we are working on finding a replacement. Sincerely, *June Lapointe* Home Care Assistance On-call Manager Office: 519-954-2111 Direct Line: 519-954-2113 --000000000000de2c2505ed0a1bce Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Toronto Tuesday 9:10pm - Denese said that no one was there to reli= eve her for Monid . I called Titilayo who insisted that her shifts were tom= orrow=C2=A0and Thursday. I explained that they were tonight and tomorrow. S= he checked her schedule and realized she was wrong. It will take her 1.5 ho= urs to get there by public=C2=A0transportation. I ordered her an Uber which= =C2=A0will get=C2=A0her=C2=A0there for=C2=A0approx. 10pm. Meanwhile, Denese said that she will not be able to ge= t to the bus station at that time. I also ordered her an Uber to get home. = Clock-in/clock-out times have been adjusted to 10pm after confirming that Titilayo arrived at that time. She was= quite apologetic for her mistake. Wednesday 8:16am - Denese arrived at Margot's because she= saw that she had a shift in her app last night at approx 9pm. When she wen= t to clock in, the shift was not there. There was no shift scheduled for to= day, however, since she is there Michael = (husband) would like her to stay until 12 or 12:30pm. I confirmed with = Nick (son) who said 8am-12pm. End tim= e needs to be confirmed as to what time she left. Waterloo W= ednesday 7:36am - Kary had to leave the William'= s because she received a call that her mother-in-law is dying. F= acility is aware. I let=C2=A0 Jody kno= w at Heritage River that we are worki= ng on finding