--000000000000f1c87c05e921e055 Content-Type: text/plain; charset="UTF-8" Sure I need the email of their Primary Contact in Clear Care to look that up. Would you mind sending over? On Tue, Sep 20, 2022 at 11:15 AM Timothy Thomas wrote: > Hi Alex, > > Quick question, one of clients who have been with us for some time claim > they've never received a survey. Could you confirm if that's the case? > > Client name: Gail and Hector Mcfadyen. > > Thanks > > ---------- Forwarded message --------- > From: Shawntel Sousa > Date: Tue, Sep 20, 2022 at 1:54 PM > Subject: Gail McFadyden > To: Timothy Thomas > > > Hi Tim, > > The client that I mentioned the survey to was Gail and Hector Mcfadyen. > > > *Shawntel Sousa, LPN* > > > *Lead Client Care ManagerCalgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > *Direct Number:* 403-305-6588 > [image: TheKey] > *Please note my email has changed:* > *ssousa@thekey.com * > > > > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Alex Hodges Manager Customer Experience * Please note my email has changed: * ahodges@thekey.com TheKey.com [image: TheKey] --000000000000f1c87c05e921e055 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure I need the email of their Primary Contact in Clear Ca= re to look that up. Would you mind sending over? On Tue, Sep 20, 2022 at 11:= 15 AM Timothy Thomas < tt@thekey.com = > wrote: Hi Alex, Quick question, one of clients who= have been with us for some time claim they've never received a survey.= Could you confirm if that's the=C2=A0case? Client name: = Gail and Hector Mcfadyen. Thanks ---------- Forwarded message --------- F= rom: Shawntel Sousa < ssousa@thekey.com > Date: Tue, Sep 20, 2022 at 1:54 PM= Subject: Gail McFadyden To: Timothy Thomas < tt@thekey.com > Hi Tim, The client=C2=A0that I mentio= ned the survey to was Gail and Hector Mcfadyen. = Shawntel Sousa, LPN Lead Client Care Manager Calg= ary Office: 403-301-3777 Winnipeg Office: 204-489-6000 = Direct Number: 403-305-6588 <font style=3D"font-family:Arial,Helvetica,sans-serif;font-size:14px;line-= height:14px;color:rgb(77,77,79);font-weigh