Got it. Thanks.When do expect we can get access to the portal?Tim ThomasHome Care Assistance514 726 7647On Jan 27, 2023, at 11:29 AM, Nancy Lemire <nancy@tremblantliving.com> wrote:Ok so if I understand correctly you wish to possibly come back to the unit before the next guest arrival, understood. Here is how we work: 1-Any owner visit needs to have a reservation in our system, in order to track the status of the unit ( clean, dirty, inspected) 2-If you wish to come back after an owner stay prior to the next guest's arrival, and hope to save on cleaning costs, let us know and we will leave the property dirty. 3-After each owner departure, we send a team to inspect, make sure all is good, something owners leave doors unlocked, windows open or stains on their carpet, we want to make sure we take care of this asap :) 4-Whenever you want to make an owner reservation, you may either do so on your owner portal, or through us like you just did :) (we are also available anytime at 819-717-1444 #2) Kind regards, Nancy Lemire General Manager | Directrice Généralenancy@tremblantliving.com2000 Chemin du Village, Mont-Tremblant, J8E 1K4Tel: 1-819-717-1632 | Toll Free: 1-888-932-1131 TremblantLiving.caOn Fri, Jan 27, 2023 at 10:50 AM Tim Thomas <tthomas@thekey.com> wrote:This is all new to me but it seems a cleaning won’t be necessary until you have a client…no?Tim ThomasHome Care Assistance514 726 7647On Jan 27, 2023, at 10:00 AM, Nancy Lemire <nancy@tremblantliving.com> wrote:Bonjour Tim, I will indeed make this owner reservation for you and coordinate the cleaning after your stay. I will put it in as a departure on Sunday 11am, sounds good ? Nancy Lemire General Manager | Directrice Généralenancy@tremblantliving.com2000 Chemin du Village, Mont-Tremblant, J8E 1K4Tel: 1-819-717-1632 | Toll Free: 1-888-932-1131 TremblantLiving.caOn Fri, Jan 27, 2023 at 9:58 AM Tim Thomas <tthomas@thekey.com> wrote:Hi Nancy,Just a heads up that I will be in the condo later today and leaving Saturday or Sunday. We can arrange a cleaning prior to our first client.I just wanted you to know in case you needed to get in.Tim Thomas Sr.Home Care Assistance514 726 7647