--Apple-Mail-5BD6CF58-85B0-416D-8569-C123414B0AB4 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks for letting me know. Does it load to analytics live or is there a del= ay in viewing that each day?=20 Is there another way for the family to view all the shift notes then in the f= amily room portal instead of us having to copy and paste notes from analytic= s daily?=20 Kathryn Nester Employee Care Manager Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity knester@homecareassistance.com > On Feb 9, 2023, at 1:55 PM, Grace Campoll wrote: >=20 > =EF=BB=BF > Hi Kathryn,=20 >=20 > The character limit in the app is 5000, which allows for quite a lot of te= xt. I believe there is a limitation in ClearCare that only displays 1000, bu= t the full notes can be viewed in the Analytics Portal under the Client Shif= t Summary tab.=20 >=20 > Last I checked, the Key app doesn't include the summaries yet, but it's a p= lanned addition.=20 >=20 >=20 >=20 > Thanks,=20 >=20 > Grace > Caregiver Connect Support > On Thu, 9 Feb at 11:56 AM , KathrynNester = wrote: > Good morning,=20 >=20 > There seems to be a character cut off for shift notes. Is it possible to i= ncrease this? Several caregivers are getting cutoff and can=E2=80=99t finish= their notes and the family wants to be able to see the full report=20 >=20 > Thank you, > Kathryn=20 >=20 > Kathryn Nester > Employee Care Manager > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > We Are Hiring! >=20 >=20 > Champions of Longevity > knester@homecareassistance.com > 164539:611100 --Apple-Mail-5BD6CF58-85B0-416D-8569-C123414B0AB4 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks for letting me know. Does it load to= analytics live or is there a delay in viewing that each day? = Is there another way for the family to view all the shift notes t= hen in the family room portal instead of us having to copy and paste notes f= rom analytics daily? Kathryn Nester Employ= ee Care Manager Home Care Assistance Office: 416-488-8777 = Toronto, ON (EST) torontohomecareas= sistance.ca --- Read O= ur Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity knester@h= omecareassistance.com On Feb 9, 2023, at 1:55 PM, Grace Campoll &l