I am in no way the right person to discuss this matter with any longer. My
guess is the company is moving or has moved to collections. There were
others on that email who might be able to answer your questions about where
the process is at.
I have cc’d Tim (Director for Canada) and Michelle who works in our
Billing/Receivables department.
Cheryl
On Tue, Aug 20, 2024 at 2:38 PM Brechin Chaplin <brechinchaplin@hotmail.com>
wrote:
> Hi Cheryl,
>
> Following up on the movement of this issue.
>
> Brechin
> ------------------------------
> *From:* Cheryl Cartwright <ccartwright@thekey.com>
> *Sent:* Tuesday, June 4, 2024 9:01:34 AM
> *To:* Jan Chaplin <jchaplin@pelage.ca>
> *Cc:* Brechin Chaplin <brechinchaplin@hotmail.com>
> *Subject:* Re: The Quin Hotel confirmed - NYC visit
>
> Good Morning Jan,
>
> I have forwarded all your emails along to the team handling this matter.
>
> Best regards,
>
> Cheryl
>
> On Tue, Jun 4, 2024 at 8:22 AM Jan Chaplin <jchaplin@pelage.ca> wrote:
>
> Hello Cheryl,
>
> I looked through my files of my old computer and found a few emails that
> confirm my statements regarding my mother purchasing her coat in New York
> for about $20,000.
>
> They reveal the following:
>
> The date of the trip was December 13-15th, 2015, as per the Travel Agent
> itinerary;
> We stayed at a Hotel called The Quinn, located near Central Park and
> beside Bergdorf Department Store;
> On the day of the coat purchase I contacted my Private Banker, Erika, at
> BMO to ask her to increase mom’s credit on her Mastercard so she can make
> the purchase for $14,000 (USD), so I requested her MC be increased to
> $20,000 (CAD). (The FX rate in 2015 was about 1.34 which translates into
> $18,760 (CAD))
> At the time of the call to BMO, mom and I are standing at the counter at
> Celine’s awaiting the adjustment on the MC;
> I cant get her on the phone fast enough so I email her;
> BMO confirms the credit increase and mom purchases the coat.
> We go home.
> Mom thanks me for the wonderful trip.
>
> Will forward these emails in succession to you.
>
> Let us know how you would like to proceed.
>
> Thanks,
> Jan
>
>
> Sent from my iPad
>
> Begin forwarded message:
>
> *From:* Jan Chaplin <jchaplin@pelage.ca>
> *Date:* June 3, 2024 at 8:58:37 PM EDT
> *To:* Jan Chaplin <jchaplin@pelage.ca>, Brechin Chaplin <
> brechinchaplin@hotmail.com>
> *Subject:* *FW: The Quin Hotel confirmed*
>
>
> Granny and me in NYC Dec 2015
>
> From: judith
> Date: Tuesday, December 8, 2015 at 2:45 PM
> To: Jan Chaplin
> Subject: The Quin Hotel confirmed
>
> Hi Jan
>
> Please find below your hotel confirmation.
>
> Thank you,
>
> Judith
>
>
>
>
>
> * <https://www.facebook.com/theQuinHotel>*
>
> * <http://pinterest.com/thequinhotel/>*
>
> * <https://twitter.com/thequinhotel>*
>
> * <http://www.thequinhotel.com>*
>
>
>
> <http://www.thequinhotel.com/new-york-hotel>
>
> <http://www.thequinhotel.com/new-york-guest-rooms>
>
> <http://www.thequinhotel.com/new-york-gallery>
>
> <http://www.thequinhotel.com/destination-new-york>
>
> <http://www.thequinhotel.com/new-york-hotel-offers>
>
>
>
> * <http://www.thequinhotel.com>*
>
>
>
> *Dear Jan Chaplin,*
>
> Greetings from the Quin, New York City's newest luxury lifestyle hotel!
>
> We are pleased to confirm your reservation as noted below. Your
> confirmation number is: *NYCQNH103203036.*
>
> We are here to ensure that your stay is extraordinary. Beyond a
> traditional concierge service, our QA Concierges are our Lifestyle Managers
> who can curate exclusive, insider access itineraries, Q'rated uniquely for
> each guest. Should you need to make arrangements for limousine services,
> restaurant reservations, theatre tickets, or get insider access to unique
> local experiences, please do not hesitate to contact our QA Concierges at
> +1 (212) 245-QUIN (7846) or attache@theQuinhotel.com. Exciting or serene,
> refined or relaxed, every city experience is yours for the taking.
>
> We look forward to your arrival and the opportunity to welcome you to the
> quintessence of New York City.
>
> *Warmest Regards*,
>
> THE QUIN
> HOLLY BREUCHE
> GENERAL MANAGER
>
> *Guest Details*
>
> Guest Name:
>
> Jan Chaplin
>
> Additional Guests:
>
> Janet Young
>
> Address:
>
> 1004 Cruickston Park, Cambridge, Ontario
> <https://www.google.com/maps/search/1004+Cruickston+Park,+Cambridge,+Ontario?entry=gmail&source=g>,
> CanadaN1R 7G6,
>
> Telephone:
>
> 519 624 4353
>
> E-mail:
>
> judith@advhouse.com
>
> *Reservations Details*
>
> Confirmation Number:
>
> NYCQNH103203036
>
> Arrival Date:
>
> 3:00 PM, Sunday, 13 December, 2015
>
> Departure Date:
>
> 12:00 PM, Wednesday, 16 December, 2015
>
> Number of Nights:
>
> 3
>
> Adults:
>
> 2
>
> Children:
>
> 0
>
> *Room and Rate Details*
>
> Room Type:
>
> Premier Queens
>
> Rate Plan:
>
> Best Available Rate
>
> Promotion:
>
> Two Queen Beds Special
>
> Room Rate:
>
> Sunday, 13 December, 2015:
>
> $ 339.00
>
> Monday, 14 December, 2015:
>
> $ 379.00
>
> Tuesday, 15 December, 2015:
>
> $ 379.00
>
> Total Room Price:
>
> $ 1097.00
>
>
>
> Taxes:
>
> New York City Javits Center Tax:
>
> $ 4.50
>
> New York City Occupancy Tax:
>
> $ 6.00
>
> New York City Sales Tax:
>
> $ 64.46
>
> New York State Sales Tax:
>
> $ 97.37
>
>
>
>
>
> Total:
>
> Total Room Price and Taxes:
>
> $ 1269.33
>
> *Billing Details*
>
> Name On Card:
>
> Jan Chaplin
>
> Credit Card:
>
> MasterCard ending in 9465
>
> Expiration Date:
>
> 9/2018
>
> *Reservation Policies*
>
> 24 Hour Cancellation Policy. Your reservation can be cancelled or modified
> up to 3:00 PM EST one day prior to arrival. Reservations cancelled after
> 3:00 PM EST one day prior to arrival will incur a penalty of the first
> night's room and tax.
>
>
>
>
>
> Cancellations or changes made after 12/12/15, 3PM will be subject to a
> charge of $339.00.*
>
> * Plus any applicable taxes & fees
>
> *Add to Calendar*
> <https://www.google.com/calendar/event?action=TEMPLATE&sprop=website%3Awww.theQuinhotel.com&text=the+Quin+-+Reservation+Confirmation+%23NYCQNH103203036&location1+West+57th+Street%2C+at+6th+Avenue%2C+New+York%2C+New+York+10019%2C+United+States&dates 151213/20151217>
>
> <https://rt3api-prd.ttaws.com/ext/cal?propertyId 2&email=judith@advhouse.com&conf=NYCQNH103203036&lang=en>
>
> <https://rt3api-prd.ttaws.com/ext/cal?propertyId 2&email=judith@advhouse.com&conf=NYCQNH103203036&lang=en>
>
> To change or cancel your reservation, *click here
> <http://thequinhotel.reztrip.com/en/bookings/retrieve?email=judith@advhouse.com&confirmation_code=NYCQNH103203036>.*
>
> <http://www.thequinhotel.com/events/month-list>
>
> <http://www.thequinhotel.com/NY-Food-Wine>
>
> <http://www.thequinhotel.com/NY-Music-Drama>
>
> <http://www.thequinhotel.com/destination-new-york#node-706>
>
>
>
>
>
>
>
>
>
> <http://thequinhotel.com>
>
> <https://www.facebook.com/theQuinHotel>
>
> <http://pinterest.com/thequinhotel/>
>
> <https://twitter.com/thequinhotel>
>
>
>
>