Re: Chicago Client : Caroline Vanover

From
Amelia Howard <amelia.howard@thekey.com>
To
Sophia Jantz <sophia.jantz@thekey.com>
CC
Diane Mockenhaupt <dmockenhaupt@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 18 Mar 2026 12:07:02 -0500
Folder
INBOX
--000000000000b9a88f064d4f7b57 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok thank you for the update. AH On Wed, Mar 18, 2026, 11:27 AM Sophia Jantz wrote= : > Hi Team, > > I am awaiting the insurance payment to be applied before I can give an > accurate balance owed. I will update everyone shortly. > > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > On Wed, Mar 18, 2026 at 8:27=E2=80=AFAM Diane Mockenhaupt > wrote: > >> Lito, >> >> Mrs. Vanover's representative from Wells Fargo replied to my email this >> morning. >> Please provide him with current information to complete the payment. >> >> Also, verify that the email address used for correspondence is correct. >> It looks like we had a character missing in our correspondence. His ema= il >> is Paul.E.Daggs@wellsfargo.com >> >> Thank you, >> Diane >> >> -- >> Diane Mockenhaupt >> General Manager, Chicago Office and Michigan Office >> dmockenhaupt@thekey.com >> Mobile: (224) 808-0607 >> Office: (847) 853-7777 >> TheKey.com >> *We value your feedback. Please leave us a Google review* >> >> >> > --000000000000b9a88f064d4f7b57 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok thank you for the update.=C2=A0 AH On Wed, Mar 18, 2026, 11:27 AM Sophia Jantz &lt; sophia.jantz@thekey.com &gt; wr= ote: Hi Team, I am awaiting the insurance paym= ent to be applied before I can give an accurate balance=C2=A0owed. I will u= pdate everyone shortly.=C2=A0 Sophia Jantz Collections and Contact Specialist 2|=C2=A0 TheKey Phone: 866= -226-1702 billing@thekey.com <img src=3D"https://attachment.freshdesk.com/inline/attachment?token=3De= yJ0e

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