--00000000000005fffa0644810ce3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cathy The POA of the client is asking when the credit for the HST will be applied and what the amount of the credit will be. Best regards, * Timon Page * General Manager, Ontario timon.page@thekey.com Mobile: (437) 223-0841 TheKey.ca On Mon, Nov 24, 2025 at 8:46=E2=80=AFAM Timon Page = wrote: > Good morning Cathy > > Please see attached Tax Exemption Form for Souad Andrews. This has been > uploaded to the clients' profile on WS. > > Best regards, > * Timon Page * > General Manager, Ontario > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.ca > > > > > On Thu, Nov 20, 2025 at 3:53=E2=80=AFPM Cathy Saari = wrote: > >> Hi Timon, >> >> =E2=80=8BOnce we get the letter, then we will put together a refund for = what is >> owed. >> >> Thanks, Cathy >> >> >> Cathy Saari >> Collections & Contact Center Specialist 2| TheKey >> 1-866-226-1702 >> billing@thekey >> Hours-8:00am -5:00pm EST M-F >> >> >> >> >> On Thu, 20 Nov at 2:02 PM , Timon Page wrote: >> Hi Cathy >> >> Jason Andrews, Souad's son, requested a hard copy of the form be sent to >> him and I haven't received it back yet. As soon as I do, I will forward >> you a copy. >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.ca >> >> >> >> >> On Thu, Nov 20, 2025 at 1:59=E2=80=AFPM Cathy Saari = wrote: >> >>> Hi Timon, >>> >>> Can you send us a copy of the HST Tax Exepmtion letter for Sauad Andrew= s? >>> >>> Thanks, Cathy >>> >>> >>> Cathy Saari >>> Collections & Contact Center Specialist 2| TheKey >>> 1-866-226-1702 >>> billing@thekey >>> Hours-8:00am -5:00pm EST M-F >>> >>> >>> >>> >>> On Wed, 19 Nov at 3:31 PM , Timon Page wrote: >>> Hi Cathy >>> >>> I can confirm that the Charge Tax box has been unchecked. >>> >>> Best regards, >>> * Timon Page * >>> General Manager, Ontario >>> timon.page@thekey.com >>> Mobile: (437) 223-0841 >>> TheKey.ca >>> >>> >>> >>> >>> On Wed, Nov 19, 2025 at 3:07=E2=80=AFPM Cathy Saari wrote: >>> >>>> Hi Timon, >>>> >>>> I have reached out to the Invoicing team to answer the tax credit >>>> question for Souad Andrews. Please make sure you have removed the >>>> "Charge Tax" option in Wellsky. >>>> >>>> Thanks, Cathy >>>> >>>> >>>> Cathy Saari >>>> Collections & Contact Center Specialist 2| TheKey >>>> 1-866-226-1702 >>>> billing@thekey >>>> Hours-8:00am -5:00pm EST M-F >>>> >>>> >>>> >>>> >>>> 1303833:611100 >> > --00000000000005fffa0644810ce3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cathy The POA of the clie= nt is asking when the credit for the HST will be applied and what the amoun= t of the credit will be.=C2=A0 Best regards, =C2=A0Timon Page General Manager, Ontario timon.page@= thekey.com Mobile: (437) = 223-0841 TheKey.ca <