--00000000000046225f063760e955 Content-Type: multipart/related; boundary="00000000000046225e063760e954" --00000000000046225e063760e954 Content-Type: multipart/alternative; boundary="00000000000046225d063760e953" --00000000000046225d063760e953 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable *Carolyn Daoust* Gestionnaire des Ressources Humaines/Employee Care Manager Ressources Humaines/Human Resources 514-907-5065 TheKey.ca [image: TheKey] ---------- Forwarded message --------- From: Samath, Taara (External) Date: Tue, Jun 10, 2025 at 7:35=E2=80=AFPM Subject: RE: Credit Request/ 1-10617195444 To: Carolyn Daoust Hi Carolyn, We regard the inconvenience . Xerox is willing to proceed with a refund by EFT, this is safe method of payment, and it is the fastest way we can refund the credit balance. As of now we have the only option to issue a refund to customer via EFT. we have attached the xerox EFT form kindly fill out the requested details. We will proceed with your refund request. The Service Request/ Tracking Number for this inquiry is 1-10617195444. Thanks, *Taara Samath* *Customer Relations Specialist* *Xerox Canada* *From:* Carolyn Daoust *Sent:* Tuesday, June 3, 2025 9:53 PM *To:* Samath, Taara (External) *Subject:* Re: Credit Request/ 1-10617195444 CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. See below. *Carolyn Daoust* Gestionnaire des Ressources Humaines/Employee Care Manager Ressources Humaines/Human Resources 514-907-5065 *TheKey.ca* [image: Image removed by sender. TheKey] On Tue, Jun 3, 2025 at 11:52=E2=80=AFAM Samath, Taara (External) wrote: Hi Carolyn, Thank you for details. Kindly complete the information in the column below to facilitate the submission of the request and initiate the refund process. The service/ tracking request number for this request is 1-10617195444. Thank you. *Taara Samath* *Customer Relations Specialist* *Xerox Canada* *From:* Carolyn Daoust *Sent:* Tuesday, June 3, 2025 5:47 PM *To:* Samath, Taara (External) *Subject:* Re: Credit Request/ 1-10617195444 CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. *Attention Name:* Carolyn Daous*t* *Phone Number:* 514-907-5065 *Company Name:* TheKey (formerly Home Care Assistance) *Address:* 4464 Ste-Catherine Street Ouest, Westmount H3Z 1R7 Please note, the cheque should be made out to the above mentioned company and not to myself. Thank you and please let me know if you need any other information. Have a great day. *Carolyn Daoust* Gestionnaire des Ressources Humaines/Employee Care Manager Ressources Humaines/Human Resources 514-907-5065 *TheKey.ca* [image: Image removed by sender. TheKey] On Mon, Jun 2, 2025 at 5:39=E2=80=AFPM Samath, Taara (External) wrote: Hi Carolyn, could you please provide the below lis