--000000000000ee8a3d0631a6c3f9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This must have been designed under the impression that every site has multiple client starts every month. Can you can tell me who designed the plan? Thanks *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Mon, Mar 31, 2025 at 12:23=E2=80=AFPM Timothy Thomas wro= te: > See below. > > ---------- Forwarded message --------- > From: Donny Deshotels > Date: Mon, Mar 31, 2025 at 12:01=E2=80=AFPM > Subject: Re: Incentive questions > To: Timothy Thomas > > > Tim, > > No Starts will calculate to 0% long term clients and there will be no key= s > awarded. We will have the data in the incentive dashboard before the end = of > the week. Let me know if you have any other questions. > > Donny > VP, Data and Analytics > *225.916.9227 * > > > On Mon, Mar 31, 2025 at 9:13=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Donny, >> >> Will had a good question below on the new quality metric. If a site has = 0 >> starts for the month, how will the retention goal be calculated? >> >> Thanks >> Tim >> >> ---------- Forwarded message --------- >> From: Will Reid >> Date: Mon, Mar 31, 2025 at 9:05=E2=80=AFAM >> Subject: Incentive questions >> To: Timothy Thomas >> Cc: Steve Sudberry >> >> >> Hey Tim, >> Welcome back! >> >> Can you answer these questions Laura sent me? >> >> 1. What is the definition of a tier 4 prospect (is it just duration of >> services or also hours?) >> Example: if I have a Deupree 4-8 hour per week client who lasts longer >> than 30 days, will they count toward the retention goal >> >> 2. What if we have no start of cares for the month? >> >> 3. How will this be tracked and when will the final results be available= ? >> >> Thanks >> >> >> *Will Reid* >> >> Partner | TheKey >> >> Mobile: 513.707.2304 >> >> >> >> --000000000000ee8a3d0631a6c3f9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This must have been designed under the impression that ev= ery site has multiple client starts every month. Can you can tell me who de= signed the plan? Thanks Will Reid Partner | TheKey Mobile: 513.707.2304 On Mon, Mar 31,= 2025 at 12:23=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: See below. ---------- Forwarded message --------- From: <stro= ng class=3D"gmail_s