--Apple-Mail-0EEB77AE-C710-4258-9E15-BE40591F0DB9 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Yes I=E2=80=99m aware that all invoices are= paid. I was surprised that I received an email for the Jan 30 service that s= aid my invoice payment was past due. I do not have a first email. Either you= r Accounting department never sent me an original email or I missed it. I=E2= =80=99m interested in getting to the bottom of the process. That=E2=80=99s w= hy I asked you to send me the original email with the invoice for Jan 30.&nb= sp; Thanks Beatrice Sent from my iPhone On Feb 23, 2023, at 2:19 PM, Ali Malik <ali.malik@thekey.com> wro= te: =EF= =BB=BF Hi Beatrice, All invoices are paid= and there is no balance due as of today. Payment was received for Jan= 30th service and reconciled yesterday, I sent= you the invoice with a paid stamp on my previous email. thank you, On Thu, Feb 23, 2023 at 1= 1:10 AM Beatrice Kertesz < b= eatrice.kertesz@gmail.com > wrote: Good morning Ali, Thank you for the report with the logo. It=E2=80=99s exactly what I w= as looking for originally. Please respond to my sec= ond question from my previous email by forwarding the first email requesting= the payment for service rendered on Jan. 30 which I may have missed. T= he second email on Feb 9 indicated the payment was overdue. Thanks, Beatrice Sent from my iPa= d On Feb 22, 2023, at 6:= 42 PM, Ali Malik < ali.malik@thekey.com > wrote: =EF=BB=BF Good evening Beatr= ice, Please see attached 2022 statement which shows the o= nly invoice you had that year. I'm also attaching a= copy of this invoice to this email for backup. The= account statements are usually just a breakdown of the invoices w= ith their respective dates and amounts to help clients review the total for e= ach year for tax purposes. The invoice is the main source of refe= rence . This is what we are providing all of our cl= ients going forward. thank you, On Wed, Feb 22, 2023 at 6:03 PM Beatrice Kertesz < beatrice.kertesz@gmail= .com > wrote: Hello Ali, I've attached the one page d= ocument I received last year as a template for what I'd like to request you t= o send me for 2022 tax purposes. Most importantly, the page should use= the company logo. Your document is missing it and the government= would think anyone can produce it. Please exclude payments for 2021 a= s the government would find it irrelevant and they would have to search for t= he 2022 data. It would be good to use "Date of Service" and "Payment D= ate" for two columns. I have paid the invoice for $= 128.00 regarding the service date of January 30, 2023. The email I rec= eived on Feb. 9 stated that the bill was past due; however I do not hav= e the original email that was apparently sent before that. Kindly forw= ard the original email sent prior to Feb. 9 to me for my records. I ma=