Re: [EXTERNAL] URGENT REQUEST** REFUND request

Hey Carol,

Done, I have charged the correct amounts as per above and have emailed you
the invoice. You should see this charge by tomorrow on your bank accounts.

I'm also attaching the invoice in this email.

If there is anything else you may need , please let me know.


Thank you.

On Tue, Apr 11, 2023 at 9:35 PM Carol Pawluk <cpawluk@shaw.ca> wrote:

> Hi Ali
>
> Jim’s and my account has now also been credited.
>
> Please debit the accounts the following amounts for March 17th to March
> 31st and issue a new paid invoice:
>
> WRHA account:  $ 3006.70
> Carol’s and Jim’s: $ 1489.30
>
>
> Thanks and please confirm
> Carol
>
> Sent from my iPhone
>
> On Apr 11, 2023, at 9:13 AM, Carol Pawluk <cpawluk@shaw.ca> wrote:
>
> Thanks for this.
>
> Still nothing in Jim’s and my account. Hopefully later today or tomorrow.
>
> Sent from my iPhone
>
> On Apr 11, 2023, at 9:11 AM, Ali Malik <ali.malik@thekey.com> wrote:
>
> 
> confirmation
>
> ---------- Forwarded message ---------
> From: Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> Date: Tue, Apr 11, 2023 at 10:09 AM
> Subject: RE: [EXTERNAL] URGENT REQUEST** REFUND request
> To: Timothy Thomas <tt@thekey.com>, Ali Malik <ali.malik@thekey.com>
>
>
> Good morning,
>
>
>
> See below confirmations of the error corrections. The funds should be
> withdrawn from your account in the next day or so.
>
>
>
> <image001.png>
>
> <image002.png>
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Monday, April 10, 2023 7:59 PM
> *To:* Ali Malik <ali.malik@thekey.com>
> *Cc:* Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> *Subject:* Re: [EXTERNAL] URGENT REQUEST** REFUND request
>
>
>
> Yes approved.
>
>
>
> On Mon, Apr 10, 2023 at 5:39 PM Ali Malik <ali.malik@thekey.com> wrote:
>
> i think we are going to go ahead and refund @Timothy Thomas
> <tt@thekey.com> can you approve
>
>
>
> On Mon, Apr 10, 2023 at 4:55 PM Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> wrote:
>
> Hi Ali,
>
>
>
> I can see both transactions were on file 0322. I will send off two
> separate recalls to refund those. There is a $50 charge per transaction.
>
>
>
> Let me know if you would rather cut a cheque to them instead.
>
>
>
>
>
> <image003.png>
>
> *Lisa Swaikoski*
>
> Corporate Relationship Associate
>
> Steinbach Branch
> 333 Main Street, Steinbach, MB
>
> Branch: 204.326.3495 ext 2344
> Direct Line: 204.346.1763
>
>
>
>
>
>
>
> *From:* Ali Malik <ali.malik@thekey.com>
> *Sent:* Monday, April 10, 2023 3:28 PM
> *To:* Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> *Cc:* Timothy Thomas <tt@thekey.com>
> *Subject:* Re: [EXTERNAL] URGENT REQUEST** REFUND request
>
>
>
> Hi Lisa,
>
>
>
>
>
> Originator ID: 8697039570
>
>
>
>
>
> I dont know what file number, but it looks like they were put through on
> April 6th
>
>
>
> thanks
>
>
>
>
>
> On Mon, Apr 10, 2023 at 3:34 PM Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> wrote:
>
> Hi Ali,
>
>
>
> Are you able to provide me with the CAFT Originator Number and the File
> number that these transactions were on?
>
>
>
> Once I have that, I can start the recall process.
>
>
>
> Thanks!
>
>
>
>
>
> <image004.png>
>
> *Lisa Swaikoski*
>
> Corporate Relationship Associate
>
> Steinbach Branch
> 333 Main Street, Steinbach, MB
>
> Branch: 204.326.3495 ext 2344
> Direct Line: 204.346.1763
>
>
>
>
>
>
>
> *From:* Ali Malik <ali.malik@thekey.com>
> *Sent:* Monday, April 10, 2023 12:59 PM
> *To:* Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> *Cc:* Timothy Thomas <tt@thekey.com>
> *Subject:* [EXTERNAL] URGENT REQUEST** REFUND request
>
>
>
> Hi Lisa,
>
>
>
> We have an urgent request. We need to refund 2 bank accounts we charged.
>
>
>
> Bank account names on file and charge:
>
>
>
> 1st account : Jim James Henderson : amount to refund: $2142.00
>
> 2nd account: Jim James Henderson SFMC :  amount to refund: $2354
>
>
>
> Can we get this refunded as soon as possible please!
>
>
>
> thank you,
>
> --
>
> *Ali Malik*
>
> Manager - Financial Operations
>
>
>
> This communication, including any attachments, is intended for the use of
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> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>
>
>
>
> --
>
> *Ali Malik*
>
> Manager - Financial Operations
>
>
>
> This communication, including any attachments, is intended for the use of
> the addressee and may contain information that is privileged and
> confidential. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, copying or disclosure
> of this communication, in whole or in part, by anyone other than the
> intended recipient(s) is strictly prohibited and may result in liability
> for breach of confidential information. If you have received this
> communication in error, please notify us immediately, delete this
> communication from all data storage devices and destroy all hard copies.
> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>
>
>
>
> --
>
> *Ali Malik*
>
> Manager - Financial Operations
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
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>
>
> This communication, including any attachments, is intended for the use of
> the addressee and may contain information that is privileged and
> confidential. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, copying or disclosure
> of this communication, in whole or in part, by anyone other than the
> intended recipient(s) is strictly prohibited and may result in liability
> for breach of confidential information. If you have received this
> communication in error, please notify us immediately, delete this
> communication from all data storage devices and destroy all hard copies.
> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>

-- 
*Ali Malik*
Manager - Financial Operations