Re: OT Clients

From
Emily Swackhamer <emily.swackhamer@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Tue, 10 Dec 2024 15:19:48 -0600
Folder
INBOX
--0000000000002b5b0a0628f10b79 Content-Type: multipart/alternative; boundary="0000000000002b5b080628f10b78" --0000000000002b5b080628f10b78 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Doug Yoder will no longer have overtime. Week of thanksgiving was rough for us with staffing levels, availability, and call offs. Availability has been an ongoing issue regardless of the week. While we are getting caregivers for orientation, they have very specific or limited availability. Daytime continues to be a difficult shift to staff. Shirley Bull=E2=80=99s overtime will be decreased but not completely elimin= ated. She is the aunt of Brookdale facility=E2=80=99s Vice President. Brookdale i= s on Katie=E2=80=99s SAP and a top referral partner. To give her the best consis= tency, we accommodated her preferred caregiver to work 4-12 hour shifts. What are your thoughts on this? On Tue, Dec 10, 2024 at 3:13=E2=80=AFPM Timothy Thomas wrot= e: > Question for you, > > What needs to be true in order for us to eliminate the unbilled OT your > clients listed below? > > [image: image.png] > > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --0000000000002b5b080628f10b78 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Doug Yoder will no longer have overtime. Week of thanksgi= ving was rough for us with staffing levels, availability, and call offs. Av= ailability has been an ongoing issue regardless of the week. While we are g= etting caregivers for orientation, they have very specific or limited avail= ability. Daytime continues to be a difficult shift to staff.=C2=A0 Shirley Bull=E2=80=99s overtime = will be decreased but not completely eliminated. She is the aunt of Brookda= le facility=E2=80=99s Vice President. Brookdale is on Katie=E2=80=99s SAP a= nd a top referral partner. To give her the best consistency, we accommodate= d her preferred caregiver to work 4-12 hour shifts. What are your thoughts = on this?=C2=A0 On Tue, Dec 10, 2024 at 3:13=E2=80=AFPM Timothy Thomas &= lt; tt@thekey.com &gt; wrote: Questi= on for you, What needs to be true in order for us = to eliminate the unbilled OT your clients listed below? -- Tim Thomas Head of Midwest &amp; Canada= Divisions |=C2=A0 TheKey Mobile: 514.591.9387 --0000000000002b5b080628f10b78-- --0000000000002b5b0a0628f10b79 Content-Type: image/png; name="image.png" Content-Disposition: inline; filename="image.png" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_m4iyihxy0 iVBORw0KGgoAAAANSUhEUgAAAxYAAAWGCAIAAACdaqSJAAAAAXNSR0IArs4c6QAAAERlWElmT