--000000000000cd35ae05e315093c Content-Type: text/plain; charset="UTF-8" Hi Tim and Matt, I am following up with our reporting team on this issue. I'll follow up once I have more information. Thanks! Preston On Tue, Jul 5, 2022 at 11:29 AM Timothy Thomas wrote: > Hi Preston, > > We would like to understand why our Start of Care Follow Up reports in the > AP are blank for Canada. Perhaps it's a training issue with respect to > documentation in Salesforce. Could you please clarify? > > Next step would be to set up training for the Canadian team to ensure all > are in compliance. > > Thanks in advance > Tim > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000cd35ae05e315093c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim and Matt,=C2=A0 I am following u= p with our reporting team on this issue. I'll follow up once I have mor= e information.=C2=A0 Thanks! Preston On Tue, Jul 5, 2022 at 11:29 AM Timothy Thomas < tt@thekey.com > wrote: Hi Preston, We = would like to understand why our Start of Care Follow Up reports in the AP = are blank for Canada. Perhaps it's a training issue with respect to doc= umentation in Salesforce. Could you please clarify?=C2=A0 Next step would be to set up training for the Canadian team to ensu= re all are in compliance.=C2=A0 Thanks in advance Tim -- Tim Thomas Head of Canada Division Please note my email has changed: = tt@TheKey.com (514) 591-9387 = TheKey.com --000000000000cd35ae05e315093c--