Re: Charges from Google on Oakville Card
- From
- Alexa Graziani <agraziani@thekey.com>
- To
- Timothy Thomas <tt@thekey.com>
- Date
- Wed, 2 Nov 2022 11:15:16 -0700
- Folder
- INBOX
📎 image001.png; image002.png; image003.png; image004.png
Tim, It looks like these charges weren't from SABA. Can you send me the full memo so I can try to help further? Sincerely, On Mon, Oct 24, 2022 at 3:34 PM Fayaz Rahman <fayaz@sabaseo.com> wrote: > Hi Alexa, > > > > How are you? I hope all is well. > > > > Please see below: Have your team check the last 4 digit of the card that > is getting charged. > > [image: Table Description automatically generated] > > > > [image: Graphical user interface, text, application Description > automatically generated] > > > > *Fayaz* > > > > *Fayaz Rahman* > > Project Manager > > *SABA Inc.* > > *Office: (858) 277-1717* > > > > [image: signature_301986148] > > Search Engine Marketing & Consulting > > *www.sabaseo.com <http://www.sabaseo.com/>* > > > > > *Helping You Grow Your Revenue through Powerful Online Marketing > Strategies* > > > > > > *From: *Alexa Graziani <agraziani@thekey.com> > *Date: *Monday, October 24, 2022 at 8:59 AM > *To: *Timothy Thomas <tt@thekey.com> > *Cc: *Fayaz <fayaz@sabaseo.com> > *Subject: *Re: Charges from Google on Oakville Card > > > > Hi Fayaz, > > > > Do you see any of these charges in the account? > > > > Can you please send a screenshot of the billing section? > > > > Is this something you can help us dispute or can you give us the path > forward for us to handle this ourselves? > > > > Sincerely, > > > > On Tue, Oct 18, 2022 at 1:50 PM Timothy Thomas <tt@thekey.com> wrote: > > here are the charges, see screenshot. > > > > On Tue, Oct 18, 2022 at 3:54 PM Alexa Graziani <agraziani@thekey.com> > wrote: > > Adding Tim back in. > > > > Tim - can you confirm the dates of the most recent Google charges? > > > > On Tue, Oct 18, 2022 at 12:53 PM Fayaz Rahman <fayaz@sabaseo.com> wrote: > > Yes, the Ads were turned off in August, 2022. The charge on Sep 1, 2022 > were for the clicks incurred in August, 2022. > > > > Best Regards, > > > > *Fayaz* > > > > *Fayaz Rahman* > > Project Manager > > *SABA Inc.* > > *Office: (858) 277-1717* > > > > [image: signature_2091494641] > > Search Engine Marketing & Consulting > > *www.sabaseo.com <http://www.sabaseo.com/>* > > > > > *Helping You Grow Your Revenue through Powerful Online Marketing > Strategies* > > > > > > *From: *Alexa Graziani <agraziani@thekey.com> > *Date: *Friday, October 14, 2022 at 1:16 PM > *To: *Angie Kunnath <akunnath@thekey.com>, Timothy Thomas <tt@thekey.com>, > Hafiz Bahramzi <hafiz@sabaseo.com>, Fayaz <fayaz@sabaseo.com> > *Subject: *Charges from Google on Oakville Card > > > > Hi Hafiz and Fayaz, > > > > Happy Friday! > > > > For some reason, we're still seeing charges from Google on Angie's card > for Oakville. Can you please confirm that all of those campaigns were > turned off the last day of August and why there were charges in > September/that we won't be getting any more? > > > > Sincerely, > > > > -- > > *Alexa Graziani * > > Senior Marketing Manager - Consumer Growth > > *Please note my email has changed: * > > agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com> > > (650) 416-1538 Ext. 181538 > > *TheKey.com <https://www.thekey.com/>* > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > -- > > *Alexa Graziani * > > Senior Marketing Manager - Consumer Growth > > *Please note my email has changed: * > > agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com> > > (650) 416-1538 Ext. 181538 > > *TheKey.com <https://www.thekey.com/>* > > [image: Image removed by sender. TheKey] <https://homecareassistance.com/> > > > > > -- > > *Tim Thomas* > > Head of Canada Division > > *Please note my email has changed:* > > tt@TheKey.com <Tim.Thomas@TheKey.com> > > (514) 591-9387 > > *TheKey.com <https://www.thekey.com/>* > > [image: Image removed by sender. TheKey] <https://www.thekey.com/> > > > > > -- > > *Alexa Graziani * > > Senior Marketing Manager - Consumer Growth > > *Please note my email has changed: * > > agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com> > > (650) 416-1538 Ext. 181538 > > *TheKey.com <https://www.thekey.com/>* > > [image: Image removed by sender. TheKey] <https://homecareassistance.com/> > > > -- Alexa Graziani Senior Marketing Manager - Consumer Growth * Please note my email has changed: * agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com> (650) 416-1538 Ext. 181538 TheKey.com <https://www.thekey.com/> [image: TheKey] <https://homecareassistance.com/>