RE: RE: Google Tag Manager

From
John McColman <john@infrontmarketing.ca>
To
Support <dev@homecareassistance.com>
CC
Timothy Thomas <tt@homecareassistance.com>, Alexa Graziani <agraziani@thekey.com>, Jonathan Pytell <jpytell@thekey.com>
Date
Wed, 15 Jun 2022 15
Folder
INBOX
📎 image001.jpg; image002.png; image003.png; image004.png
Hi James,

We’re still working on this, going to work on this today. What are my privileges for the analytics accounts HCA owns?

Are we admins?

John McColman
In Front Marketing
Results Driven Performance Marketing

403.861.9727
john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>
Suite 401 – 255 17 Ave SW, Calgary, AB

[cid:image001.jpg@01D8809D.46734590]<https://www.infrontmarketing.ca/> [https://images2.imgbox.com/4f/28/0CulP3sT_o.png] <https://www.facebook.com/infrontcalgary/>  [https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png] <https://www.linkedin.com/in/johnmccolman>  [cid:image004.png@01D8809D.46734590] <https://twitter.com/infrontyyc>

From: James Sudimak (Support) <dev@homecareassistance.com>
Sent: June 10, 2022 8:31 AM
To: John McColman <john@infrontmarketing.ca>
Cc: Timothy Thomas <tt@homecareassistance.com>; Alexa Graziani <agraziani@thekey.com>; Jonathan Pytell <jpytell@thekey.com>
Subject: Re: RE: Google Tag Manager

Hi John,

Hope all is well! Any update on next steps regarding transfer of property ownership?

Please let us know what we will need to do in order to transfer the GA properties to our account.

Thanks and warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On June 7, 2022, 12:36 PM, James Sudimak wrote:
Hi John,

Sounds good. We see the G3 and G4 configs in the Calgary GTM container.

Please let us know what we will need to do in order to transfer the GA properties to our account.

Thanks and warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On June 6, 2022, 6:12 PM, John McColman wrote:

Hi James,



I just added you into GTM for Calgary. Take a look.

Google Analytics has G3 & G4 linked. I’ll take another look and see what our options are, but we can always unlink everything and link it back up after the move.



Seems like we need to unlink everything to move everything.



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/adFn9H9DeGsnB01DtMeSqdzC2/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/wKBEFAo39BNvrOzt7mj2qFuvC/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/ihfSZsuNK2F3c9N8r5QxcbCSl/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/qKk1hSwcfsCRTVLgv6LrZO0DH/?name=image004.png] <https://twitter.com/infrontyyc>



From: James Sudimak (Support) <dev@homecareassistance.com<mailto:dev@homecareassistance.com>>
Sent: June 2, 2022 9:31 AM
To: John McColman <john@infrontmarketing.ca<mailto:john@infrontmarketing.ca>>
Cc: Timothy Thomas <tt@homecareassistance.com<mailto:tt@homecareassistance.com>>; Alexa Graziani <agraziani@thekey.com<mailto:agraziani@thekey.com>>; Jonathan Pytell <jpytell@thekey.com<mailto:jpytell@thekey.com>>
Subject: Re: Google Tag Manager



Hi John,

Thanks for confirming!

However, it doesn't seem I am able to select our account (www.homecareassistance.com<http://www.homecareassistance.com>) when attempting to move the property:
[https://riseco.zendesk.com/attachments/token/NvNZZ8l8SbfNReA79jRKL1Wim/?name=image005.png]

Perhaps because this account under In Front is separate from our main HCA account?

I've looked up some causes to this and there are a few things that could be preventing this, such as the 2 GA accounts not being a part of the same Google Marketing Platform organization:
https://support.google.com/analytics/answer/6370521?hl=en#<https://support.google.com/analytics/answer/6370521?hl=en>

John — Have run into this issue in the past? We may need some assistance with this. Thanks!

Warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

Attachment:
image.png<https://riseco.zendesk.com/attachments/token/dGz1WkMfJXr72Zg47pfueshHl/?name=image.png>

On June 1, 2022, 4:23 PM, John McColman wrote:

Hi All,



Thanks for the time today.



Here are the accounts you will want to move over.



[https://riseco.zendesk.com/attachments/token/4k2kJjmKp09zovdWMma5vAmUo/?name=image005.png]



As mentioned, you are going to want to rename the Calgary account you have in your analytics as well. Save it, delete it…. Whatever you like.



Thank you,



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/1g6qyWUqWPEQHSmAhhjeImK0z/?name=image006.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/pRFnNvxSyf3K15kt2CAFCQoOI/?name=image007.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/YHS9NgL5tYGloxh2pWrkZg1En/?name=image008.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/YNuyORd93xGcT4AYw35OL3oAf/?name=image009.png] <https://twitter.com/infrontyyc>



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On May 27, 2022, 3:04 PM, John McColman wrote:

https://zoom.us/j/2923611214



Looking forward to catching up.



Thank you!



Attachment:
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On May 27, 2022, 2:52 PM, James Sudimak wrote:

Hi John,

Sure thing! Here is my current availability for next week:

Monday 5/30 - Memorial Day, OOO
Tuesday 5/31 - 1PM - 5PM EST
Wednesday 6/1 - 1PM - 5PM EST
Thursday 6/2 - 10:30AM - 5PM
Friday 6/3 - OOO

Thanks and speak soon!

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On May 27, 2022, 11:09 AM, John McColman wrote:

OK, awesome.

With access that I gave you James, did you and I want to jump on a zoom and go through things (you and I) and just ensure we can move what we need to move / rename things not being used?



Also, ensure you have access to other platforms.



Let me know what works next week.



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/y6kl3ug1sq295ZzR9GD1JymTI/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/EDl7MOwwA4atoRxFweMqJQiOn/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/gQtpgLzC2EISJkfUI0Hrqgf5G/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/TFv9D8hDXhDmxdM0Ouuw7Xxj5/?name=image004.png] <https://twitter.com/infrontyyc>



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On May 27, 2022, 10:56 AM, James Sudimak wrote:

Hi John,

Agreed with Alexa!

Warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On May 26, 2022, 4:24 PM, Alexa Graziani wrote:

Great!



I'm completely in support of that!



I'd just like to keep each of the Canada locations separate.



But yes, we should consolidate anything that was set up for a given location into one owned by HCA, and managed by our dev team.



Thanks,



Attachment:
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On May 26, 2022, 4:18 PM, John McColman wrote:

Hi Alexa,



Definitely can make time next week. To really summarize, I was just talking about moving rogue analytics and google tag manager accounts under one master that the dev team controls. This ensures ownership for HCA and not having to deal with another company (us included) owning your data.



All good, this isn’t a priority. Let me know and I can explain more next week.



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/O0si3sxtywHrIJDooM3wrnKlj/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/pmgTWWv03jNvv6jHBA6kPf9Zv/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/Vf6IU46PxkQavYfEhhXyOBtIY/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/0afUE8JhRKYtOmBkHfK6vvRMM/?name=image004.png] <https://twitter.com/infrontyyc>



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On May 25, 2022, 6:58 PM, Alexa Graziani wrote:

To be honest, I've really lost track of what is going on in this thread.



Can you outline the current state and then the future state that you're proposing one more time?



It might be easiest to set up a call for next week after we've had a chance to review that.



Thanks,



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On May 25, 2022, 4:53 PM, John McColman wrote:

Hi James,



I would say consolidate Calgary into the rest of them (if a transfer is available).



Then the same in analytics. Google Analytics, moving the property (G3 & G4) over into HCA so everyone has eyesight.



However, I have provided access to both GTM & GA that we’re using, so if this is easier, we can keep it, as is.



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/FYUOOpjzAOEhol0CbeKD8LZxZ/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/d5zFe0KCKDIOifGPhSkQC5Fwj/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/hZEFUs8a4BBdfCWbNHLvh8KSW/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/cz4WToAoRwLUdbZM6FjaN2I1h/?name=image004.png] <https://twitter.com/infrontyyc>



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On May 25, 2022, 1:13 PM, James Sudimak wrote:

Hi John M,

May you clarify exactly which GTM accounts you want to consolidate? All Canadian accounts? Only Calgary?

We'd like to ensure everything is easy and organized moving forward, but our only concern is not touching the non-Canadian GTM accounts. Do want to do too much or over-complicate anything.

Thanks and warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On May 23, 2022, 11:13 AM, James Sudimak wrote:

Hi Alexa / / Johnathan / Timothy,

Please see John McColman's response below regarding the CA GTM accounts.

We could move forward with John's suggestion to consolidate, but also don't want to over-complicate things. I know we have lots of other non-CA GTM containers as well that shouldn't be touched, so I believe our current setup works for us (and perhaps Cardinal). What do you think?

—

John's response below:

Looping back on this. There were old accounts in GTM, so we’ve repurposed an older tag GTM-P5WP75X, and everything is set up now.

James, the team and I have talked about amalgamating accounts to ensure that your team has everything under one roof.

This means using the Calgary GTM that’s in the folder that the rest of them live.

This also means, the access I gave you for Calgary’s G3/4 is moved over to your main account with the rest.

If we want to do this, let me know. We can work together and get everything in place. We can also repurpose the current Calgary accounts for other markets, but then everything is in ONE place.

Please let me know your thoughts on this and we can make it happen.

—

Thanks and warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On May 19, 2022, 4:02 PM, Alexa Graziani wrote:

Adding Jonathan Pytell - who should be looped in on technical convos, thanks!



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On May 19, 2022, 1:00 PM, James Sudimak wrote:

Hi John,

You should have access to the Toronto GA4 property under the main HCA.com<http://hca.com> account:
[https://riseco.zendesk.com/attachments/token/4BO2mzczJbcB62e1R7Y7YdIry/?name=image.png]

[https://riseco.zendesk.com/attachments/token/QpTaj4CpW8MsPAyjbwzEP2ILt/?name=image.png]

Warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

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On May 19, 2022, 12:38 PM, John McColman wrote:

Hi James,



We don’t see the property in the account. Can you please confirm we have access to the property? We have access to the account, but can’t see Toronto.



Thank you,



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/jgw2yKUUBuAynrgyb2SOmrSAF/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/KPAe6tI9fBZl30rm79x9PtNlY/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/SWXF7XSv6uDlobALnWc7MFSg4/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/E9BFUxUsxVZR3CKo5z7J0aBkZ/?name=image004.png] <https://twitter.com/infrontyyc>



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On May 19, 2022, 12:12 PM, John McColman wrote:

Amazing, thanks James!



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/QH3ZEqN7h24vYgFvDWOZqAfks/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/r113DBazaAbhK2A5b8hCGCjse/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/l8BBDUdFhxp7MKmKNej9rMdlc/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/HQD7SyZa5Rfvkh6jr67ie6Cng/?name=image004.png] <https://twitter.com/infrontyyc>



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On May 19, 2022, 11:49 AM, James Sudimak wrote:

Hi John,

We've gone ahead and created a new GTM container for Calgary and invited you (info@infront) for Admin access.

Container Name: HCA - Calgary (In Front)
Container ID: GTM-P5WP75X

Please let us know if there is anything else we may assist with.

Thanks and warm regards,

James Sudimak
Web Developer, TheKey
thekey.com
221 Main St #520<https://homecareassistance.zendesk.com/tickets/520>, San Francisco, CA 94105

On May 18, 2022, 3:22 PM, John McColman wrote:

Hi All, me again. Just crawled the site and finally found the pages (in theme editor) to remove old code. There is a lot of duplication in there…



We will need full access for GTM to create a Toronto GTM and get this setup. NO tags are on site and we are ready to launch.



Google Tag Manager is the missing piece.

[https://riseco.zendesk.com/attachments/token/T0kJ9sikDO8FTGo8o6myRe0eZ/?name=image005.jpg]



CallRail had no 416 numbers. So I had to use 647.



[https://riseco.zendesk.com/attachments/token/rZt6RFwXiESJsowQIwDRuVjW6/?name=image006.png]









John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/BCdgRfOKtultC9P9uUQfkpZjO/?name=image007.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/ioGjjYASqUovyQ0wnMH0vrstn/?name=image008.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/vos33Bu45tz3SnGcWqVfSRRdJ/?name=image009.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/QWSgH9jXXPw6G5qZH0v9sHHjT/?name=image010.png] <https://twitter.com/infrontyyc>



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On May 18, 2022, 1:50 PM, John McColman wrote:

Hi Jason,

Hoping we can get more access for GTM, we can’t create a new GTM for Toronto under the existing account and just want to make sure that everything lives under one main.



If possible, can you please make sure that we’re admins w/publishing rights Jason?

Thank you!



John McColman

In Front Marketing

Results Driven Performance Marketing



403.861.9727

john@infrontmarketing.ca <mailto:john@infrontmarketing.ca>

Suite 401 – 255 17 Ave SW, Calgary, AB



[https://riseco.zendesk.com/attachments/token/6pQ0AEjh0vZoa024jebLO2EXf/?name=image001.jpg]<https://www.infrontmarketing.ca/> [https://riseco.zendesk.com/attachments/token/OHaUHGKaXQQ4jQMJ1BJCOsEfb/?name=image002.png] <https://www.facebook.com/infrontcalgary/>  [https://riseco.zendesk.com/attachments/token/ahD5iSK80uklg4dNoKZmwvWyM/?name=image003.png] <https://www.linkedin.com/in/johnmccolman>  [https://riseco.zendesk.com/attachments/token/ZRmED2qykKNwbb7pKPMFHqZ7D/?name=image004.png] <https://twitter.com/infrontyyc>



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