Setting Relevant Care Goals – TheKey Home Care Ess entials Series Episode 1

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Setting Relevant Care Goals – TheKey Home Care Essentials Series Episode 1

Hello Team,

Welcome to Week 1 of TheKey Home Care Essentials! We’re thrilled to launch
this series with a powerful topic central to our client care: Setting
Relevant Care Goals. This first session focuses on engaging clients and
families in meaningful goal-setting at the assessment stage to drive better
care outcomes, differentiate our approach, and align expectations.

This Week's Content:

This week’s material is a 15-minute audio recording on Goal Setting at the
Time of Assessment. It’s designed to be concise and impactful—perfect for
listening on the go or during a break.

Access the Content Here <https://youtu.be/dYFHIFsVFn8>

Discussion Questions for Your Pipeline Meeting:

As you listen, consider these questions to discuss in your pipeline meeting:

   -

   How do you ensure family members are aligned with care goals, especially
   when their priorities differ from the client’s?
   -

   How can setting short-term goals help build momentum toward long-term
   success for the client?

Your insights will help make these sessions meaningful and actionable.

Weekly Google Form for Team Engagement:

After your discussion, please take a moment to complete the engagement
form. Each week, the GM is responsible for ensuring completion, though they
may designate a team member to fill it out. This week there are 2 brief
engagement questions:

   1.

   For new /upcoming assessments: Identify opportunities to focus on goal
   setting as a way to demonstrate value and differentiate TheKey.
   2.

   For Existing Clients: Go back to any Tier 1 or Tier 2 clients who you
   think may benefit from updated goals for a QA visit or reassessment to set
   new goals. Please use the space below to summarize activity and list any
   wins.

Google Form Link
<https://docs.google.com/forms/d/e/1FAIpQLSfhuMFTUbdy7NvWywEDYddLRQPOHVwMYXp15b8iMEsdn-5Pmw/viewform>

At the end of the year, we’ll celebrate one outstanding office with a
pipeline breakfast, and one individual will receive a $150 Amazon gift
card! This series is about meaningful learning and practical application,
so let’s stay engaged and work together to elevate our standard of care.

Thank you for being a part of this journey. We’re looking forward to your
thoughts and insights in our first discussion!

On behalf of Melissa Reyes, Division President

TheKey
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TheKey

https://thekey.com/