--Apple-Mail-962AF24E-1902-4C54-BE41-41C3CF00D538 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable = Tim Thomas 514 726 7647 Begin forwarded message: From: Jeannie Ortiz <clientservice@thekey.com> Date= : February 18, 2025 at 10:20:58=E2=80=AFAM EST To: claire.mcco= rquodale@thekey.com Cc: tthomas@thekey.com, lito.delapena@thekey.c= om, eclark@thekey.com, michelle.hudgins@thekey.com Subject: Re:= Vijay Raizada - [#1057777] Reply-To: Jeannie Ortiz <client= service@thekey.com> =EF=BB=BF Hi Claire, I am following up on this. I have not received a response. W= ill the Oakville auth be extended? =E2=80=8B Thank You, Jeannie Ortiz Finance Onboarding & Experience Manager jeannie.ortiz@thekey.com Phone: 866-226-1702|Fax: 81= 3-693-5625 |Email: = ltci@thekey.com On Wed, 12 Feb at 10:39 AM , LTCi Support <lt= ci@thekey.com> wrote: Good morning, I see that client Vijay had authorization for Medaville Oak= ville, but that authorization has now closed, and the client was on hold and= is now back in service. As a result, we are billing this client privately f= or services. Is this correct? Should we be billing the card on file in Clear= Care that was uploaded in 2022? Thank You, Jeannie Ortiz Finance Onboarding & Experience Manager jeannie.ortiz@thekey.com Phone: 866-226-1702|Fax: 81= 3-693-5625 |Email: = ltci@thekey.com =09 1057777:611100 = --Apple-Mail-962AF24E-1902-4C54-BE41-41C3CF00D538--