--0000000000004a409d05ea37bc23 Content-Type: multipart/alternative; boundary="0000000000004a409c05ea37bc22" --0000000000004a409c05ea37bc22 Content-Type: text/plain; charset="UTF-8" When is the next leadership meeting? Angie Kunnath *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog On Tue, Oct 4, 2022 at 12:04 PM Timothy Thomas wrote: > Good afternoon, > > Could you please send me any additional topics you would like to > discuss on our next leadership call? > > Thanks > > ---------- Forwarded message --------- > From: Charles Terlesky > Date: Tue, Oct 4, 2022 at 12:01 PM > Subject: Topics for Leadership Call > To: Timothy Thomas > > > Hi Tim, > > Here are some topics to discuss for the leadership call: > > - Call flow in the offices - who answers what calls? > - Tagging of the caregivers - is this done by the ambassador or the > recruitment team? > - Company Policies - will we have a standard document for all offices? > - Forms - who sends out and who receives them? (time off, etc.) > - Caregiver App - who will manage the alerts? ( example: caregiver > requesting PPE through the App) > - Corporate policy for EPIC? > - Are we paying for orientation in all markets now? ( Toronto, Calgary > and Winnipeg pay - Montreal, Mississauga, Oakville, and Vancouver don't pay) > - Care Academy - should the recruiter set up the new hire in the Care > Academy and then hand it off to Ambassadors? Is it an expectation that all > offices use the Care Academy? > - Dementia training? Who will invite to dementia training, and do all > caregivers have to complete this training? Will we pay for this to be done? > - Whats the best way to hand off "new hires" to the ambassadors? > Email/Spreadsheet/run a report? > - Is there a budget for the Ambassador team? (caregiver of the month, > short shift pick up, birthdays, star performers, Christmas parties, etc.) > > Let me know if you have any additional questions, > > Looking forward to our upcoming leadership call, > > Regards, > Chuck > > -- > Chuck Terlesky B.A., CCPE > General Manager > Home Care Assistance Calgary > Home Care Assistance Winnipeg > Office Calgary: 403-301-3777 > Office Winnipeg: 204-489-6000 > 37 Richard Way SW, Unit 305 > Calgary, AB. T3E 7M8 > > HomeCareAssistanceCalgary.ca > HCAWinnipeg.ca > Click Here For Information > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > > > -- > Tim Thomas