Re: Check Deposts

From
Carolina Orosa <corosa@thekey.com>
To
eclark@thekey.com
CC
Timothy Thomas <tt@thekey.com>, Sharon Speirs <sspeirs@thekey.com>
Date
2023-10-10 12:09:56
Folder
INBOX
📎 image001.jpg; image002.jpg; image001.jpg
Hi,

I was about to deposit some cheques today. Should I still proceed with
depositing or just mail it per the email below?

On Tue, Oct 10, 2023 at 9:25 AM <eclark@thekey.com> wrote:

> Hello-
>
>
>
> Thank you for your help with this. All clients paying by check should be
> sending checks to the address below.
>
>
>
>
>
>
>
> Elizabeth Clark
>
> *Director, CI & Transformation*
>
> *Long Term Care Insurance, Onboarding*
>
>
>
> *TheKey*
>
>
>
>
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Tuesday, October 10, 2023 4:04 AM
> *To:* eclark@thekey.com
> *Cc:* Allison Brennan <allison.brennan@thekey.com>; Brian Boxall <
> bboxall@thekey.com>; Carolina Orosa <corosa@thekey.com>; Cheryl
> Cartwright <ccartwright@thekey.com>; Dennis Fancy <dfancy@thekey.com>;
> Gerard Draetta <gerard.draetta@thekey.com>; John Janiga <
> john.janiga@thekey.com>; Michelle Hudgins <michelle.hudgins@thekey.com>;
> Sharon Speirs <sspeirs@thekey.com>; Sumira Suthesan <
> sumira.suthesan@thekey.com>; Tim Thomas <tthomas@thekey.com>;
> lisa.barker@thekey.com
> *Subject:* Check Deposts
>
>
>
> Hi Elizabeth,
>
>
>
> Ok we will no re route all checks made out to TheKey to the JP Morgan
> account by mail.
>
>
>
> Can you please reconfirm the address for all cc’d on the email?
>
>
>
> Thanks and if anyone has questions please let me know.
>
>
>
> Tim
>
>
>
>
>
> On Mon, Oct 9, 2023 at 9:19 AM <eclark@thekey.com> wrote:
>
> All checks made out to TheKey should be sent to our JP Morgan Chase bank
> account, which is owned by TheKey. Once cleared we can key that payment in
> ClearCare, QuickBooks or NetSuite as appropriate.
>
>
>
> Do you have that address?
>
>
>
> *From:* Dennis Fancy <dfancy@thekey.com>
> *Sent:* Thursday, October 5, 2023 6:49 AM
> *To:* eclark@thekey.com
> *Cc:* Brian Boxall <bboxall@thekey.com>; Cheryl Cartwright <
> ccartwright@thekey.com>; Gerard Draetta <gerard.draetta@thekey.com>; John
> Janiga <john.janiga@thekey.com>; Michelle Hudgins <
> michelle.hudgins@thekey.com>; Sumira Suthesan <sumira.suthesan@thekey.com>;
> Timothy Thomas <tt@thekey.com>; lisa.barker@thekey.com
> *Subject:* Re: Client Mary Hotomani
>
>
>
> Hi Elizabeth,
>
>
>
> This is a payment to our Winnipeg office that cannot be deposited until
> our name change is officially updated with our bank (i.e. d/b/a TheKey).
>
>
>
> On Thu, Oct 5, 2023 at 7:21 AM <eclark@thekey.com> wrote:
>
> Hi Dennis
>
>
>
> Can you confirm who this is directed to? Is this a check we issued, or a
> check we are receiving that you’d like the bank not to deposit?
>
>
>
> Lastly, please disregard the cheque from L'Arche in the amount of
> *$1786.46 *as SCU will not accept it because it is made out to "The Key."
>
>
>
> *From:* Dennis Fancy <dfancy@thekey.com>
> *Sent:* Wednesday, October 4, 2023 7:52 AM
> *To:* Timothy Thomas <tt@thekey.com>
> *Cc:* Ali Malik <ali.malik@thekey.com>; Brian Boxall <bboxall@thekey.com>;
> Cheryl Cartwright <ccartwright@thekey.com>; Gerard Draetta <
> gerard.draetta@thekey.com>; John Janiga <john.janiga@thekey.com>;
> Michelle Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan <
> sumira.suthesan@thekey.com>; eclark@thekey.com; lisa.barker@thekey.com
> *Subject:* Re: Client Mary Hotomani
>
>
>
> Good to know, thanks Tim. Assume everything is fine unless you hear
> otherwise!
>
>
>
> Dennis
>
>
>
> On Wed, Oct 4, 2023 at 9:48 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Thanks Dennis,
>
>
>
> Our official DBA has been updated in Manitoba with the addition of TheKey
> so it should't be a problem. Let me know if it is.
>
>
>
> On Wed, Oct 4, 2023 at 10:43 AM Dennis Fancy <dfancy@thekey.com> wrote:
>
> Hi all,
>
>
>
> MPI is on strike so trying to communicate with them will be difficult.
> Perhaps this is also why they sent cheques in lieu of direct deposit. I
> received a number of cheques which I deposited (please see attached). The
> CW Stevenson cheque is a refund from our old property management company.
>
>
>
> Lastly, please disregard the cheque from L'Arche in the amount of
> *$1786.46 *as SCU will not accept it because it is made out to "The Key."
> I have to fill out some paperwork with respect to our name change and I am
> still waiting on that in addition to getting set up to accept credit cards.
>
>
>
> Thank you,
>
>
> *Dennis Fancy, BSP*
>
> Care Solutions Manager
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> [image: Image removed by sender. TheKey]
>
>
>
>
>
> On Wed, Oct 4, 2023 at 7:33 AM John Janiga <john.janiga@thekey.com> wrote:
>
> Hello Elizabeth,
>
>
>
> I have not heard back from MPI on any of my requests, so I will reach out
> again today.
>
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com <https://www.thekey.com/>*
>
> [image: Image removed by sender. TheKey] <https://homecareassistance.com/>
>
>
>
>
>
>
>
> On Tue, Oct 3, 2023 at 11:47 PM <eclark@thekey.com> wrote:
>
> Checking in, how did this go, John?
>
>
>
> Elizabeth Clark
>
> *Director, CI & Transformation*
>
> *Long Term Care Insurance, Onboarding*
>
>
>
> *TheKey*
>
>
>
>
>
>
>
> *From:* John Janiga <john.janiga@thekey.com>
> *Sent:* Thursday, September 28, 2023 8:14 AM
> *To:* lisa.barker@thekey.com
> *Cc:* Ali Malik <ali.malik@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Dennis Fancy <dfancy@thekey.com>; Brian Boxall <bboxall@thekey.com>;
> Michelle Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan <
> sumira.suthesan@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>;
> Gerard Draetta <gerard.draetta@thekey.com>; Elizabeth Clark <
> eclark@thekey.com>
> *Subject:* Re: Client Mary Hotomani
>
>
>
> Hello Lisa,
>
>
>
> Thank you, I will request the cleared check copies today.
>
>
>
> I will report back once I have more on this topic.
>
>
>
> Best Regards,
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com <https://www.thekey.com/>*
>
> *Error! Filename not specified.* <https://homecareassistance.com/>
>
>
>
>
>
>
>
> On Thu, Sep 28, 2023 at 11:05 AM <lisa.barker@thekey.com> wrote:
>
> At this time, I do not see where we ever received the payment below for
> Inv 5959 that they said mailed out the week of 8/18/2023. Please reach out
> and see if the check was cashed if so, we will need a front and back copy
> of the check so that we can see where it cleared.
>
>
>
> Thanks,
>
>
>
>
>
>
>
> *Lisa Barker*
>
> Manager, Accounts Receivable
>
> lisa.barker@thekey.com
>
> *Error! Filename not specified.* <https://homecareassistance.com/>
>
>
>
>
>
>
>
> *From:* Ali Malik <ali.malik@thekey.com>
> *Sent:* Thursday, September 21, 2023 11:33 AM
> *To:* Timothy Thomas <tt@thekey.com>; Lisa Barker <lisa.barker@thekey.com>
> *Cc:* Dennis Fancy <dfancy@thekey.com>; John Janiga <
> john.janiga@thekey.com>; Brian Boxall <bboxall@thekey.com>; Michelle
> Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan <
> sumira.suthesan@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>;
> Gerard Draetta <gerard.draetta@thekey.com>; Elizabeth Clark <
> eclark@thekey.com>
> *Subject:* Re: Client Mary Hotomani
>
>
>
> Hey Tim,
>
>
>
> I'm CCing Lisa who is in charge of payments for all of Canada now, her
> team can assist further. She has access to quickbooks which I believe are
> connected to the bank accounts if I'm not mistaken, so she could see
> transactions.
>
>
>
> @Lisa Barker <lisa.barker@thekey.com>
>
>
>
> thank you,
>
>
>
> On Wed, Sep 20, 2023 at 1:36 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Ali,
>
>
>
> Your team should have access to the winnipeg bank account now and can
> verify the deposits to see what MPI sent, correct?
>
>
>
> On Wed, Sep 20, 2023 at 12:19 PM Ali Malik <ali.malik@thekey.com> wrote:
>
> Hey John,
>
>
>
> Have MPI said that they sent cheques?
>
>
>
> If so Dennis would be able to assist in finding out if we received any
> cheques for this client.
>
>
>
> @Dennis Fancy <dfancy@thekey.com>
>
>
>
> On Wed, Sep 20, 2023 at 10:56 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Who in this thread can help John get this resolved?
>
>
>
> On Wed, Sep 20, 2023 at 10:50 AM John Janiga <john.janiga@thekey.com>
> wrote:
>
> Hello Timothy,
>
>
>
> I haven't received a reply as of yet.  Client portion invoices are the
> main need.
>
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com <https://www.thekey.com/>*
>
> *Error! Filename not specified.* <https://homecareassistance.com/>
>
>
>
>
>
>
>
> On Wed, Sep 20, 2023 at 10:48 AM Timothy Thomas <tt@thekey.com> wrote:
>
> John, have you received an answer yet?
>
>
>
> On Mon, Sep 18, 2023 at 10:54 AM John Janiga <john.janiga@thekey.com>
> wrote:
>
> Hello Team,
>
>
>
> Just checking in to confirm if we received any of these listed payments
> for Mary Hotomani from MPI ( shown in email below ) and in addition have we
> invoiced the client directly for charges MPI states are clients
> responsibility ?
>
>
>
> Thank you,
>
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com <https://www.thekey.com/>*
>
> *Error! Filename not specified.* <https://homecareassistance.com/>
>
>
>
>
>
>
>
> On Fri, Aug 18, 2023 at 2:17 PM John Janiga <john.janiga@thekey.com>
> wrote:
>
> Hello Brian,
>
>
>
> I reached out to MPI and was sent this breakdown as to what we can expect
> to receive for payments and what the client will owe. I believe it was
> agreed that the $49 balance to the client will be written off.
>
>
> RE: M.H. 10348025325 - Outstanding Invoices - Please Respond
>
> External
>
> CANADA COLLECTIONS
>
> Search for all messages with label CANADA COLLECTIONS
>
> Remove label CANADA COLLECTIONS from this conversation
>
> *Error! Filename not specified.*
> Adams, Sheri <SAdams@mpi.mb.ca>
>
> Wed, Aug 16, 2:17 PM (2 days ago)
>
> *Error! Filename not specified.*
>
> *Error! Filename not specified.*
>
> to me
>
> *Error! Filename not specified.*
>
> Good afternoon,
>
>
>
> This claimant is approved for a *maximum coverage amount of $4134 per
> month* effective May 12, 2023. If she uses services that exceed this
> amount, she is responsible for covering the remaining amount.
>
>
>
> RE invoice:
>
> 5128
> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5128/>
>
> 09/30/2022
>
> 09/30/2022
>
> $1,920.00
>
> $0.00
>
> $0.00
>
> $0.00
>
> $96.00
>
> $2,016.00
>
> $1,966.40
>
> $49.60
>
> *$1,920.00*
>
> *$0.00*
>
> *$0.00*
>
> *$0.00*
>
> *$96.00*
>
> *$2,016.00*
>
> *$1,966.40*
>
> *$49.60*
>
> The claimant has been notified that they need to cover this remaining
> amount.  Please submit an invoice to the claimant for this period.
>
>
>
>
>
> We *did not receive invoice*: (instead we received two copies of the
> invoice from the first half of this month)
>
> 5883
> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5883/>
>
> 06/30/2023
>
> 06/30/2023
>
> $3,150.00
>
> $0.00
>
> $0.00
>
> $0.00
>
> $157.50
>
> $3,307.50
>
> $0.00
>
> $3,307.50
>
> When submitting this invoice, please note that *it should include only
> the amount of $3,131.75* as that will bring it to the monthly max amount
> for June. Please submit an invoice to the claimant for the remaining owed
> amount for this period.
>
>
>
>
>
> Invoice:
>
> 5959
> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5959/>
>
> 07/31/2023
>
> 07/31/2023
>
> $3,342.50
>
> $0.00
>
> $0.00
>
> $0.00
>
> $167.13
>
> $3,509.63
>
> $0.00
>
> $3,509.63
>
> Has been processed this week in full. You should be receiving this payment
> shortly.
>
>
>
>
>
> Invoice:
>
> 5919
> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5919/>
>
> 07/15/2023
>
> 07/15/2023
>
> $3,228.75
>
> $0.00
>
> $0.00
>
> $0.00
>
> $161.44
>
> $3,390.19
>
> $0.00
>
> $3,390.19
>
> *Needs to be resubmitted in the amount of $624.37* as this will bring it
> to the monthly max amount for June. Please submit an invoice to the
> claimant for the remaining required amount for this period.
>
>
>
> Going forward, to ensure prompt payment, please ensure that invoices do
> not exceed the monthly maximum amount. Any amount over the monthly max
> should be invoiced to the claimant directly.
>
>
>
> Have a good day,
>
>
>
>
>
>
> *Sheri Adams*Senior Case Manager
>
>
> *Manitoba Public Insurance | Serious & Long Term Case Management*T:
> 204-985-8770 ext. 1180 | F: 204-954-5332 | W: *mpi.mb.ca
> <http://www.mpi.mb.ca/>*
> 234 Donald Street, Winnipeg, MB  R3C 4A4
> <https://www.google.com/maps/search/234+Donald+Street,+Winnipeg,+MB%C2%A0+R3C+4A4?entry=gmail&source=g>
>
>
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com <https://www.thekey.com/>*
>
> *Error! Filename not specified.* <https://homecareassistance.com/>
>
>
>
>
>
>
>
> On Fri, Aug 18, 2023 at 1:52 PM Ali Malik <ali.malik@thekey.com> wrote:
>
> Hey John,
>
>
>
> Can you please brief Brian in regards to this client. It's on our other
> thread where you contacted them. I believe myself and Tim are CCd on that
> email as well.
>
>
>
> He needs to know how much we are getting paid from MPI, how much is owed
> by the client and what's the monthly coverage.
>
>
>
> thank you,
>
>
>
>
>
>
>
> On Fri, Aug 18, 2023 at 1:46 PM Brian Boxall <bboxall@thekey.com> wrote:
>
>

-- 

Carolina Orosa
Consultant
Home Care Assistance
1861 Marine Drive,
West Vancouver, BC V7V1J7
ph:   (778) 279-3634
fax:  (778) 279-3635
website: *www.homecareassistancevancouver.ca
<http://homecareassistancevancouver.ca/>*
https://www.youtube.com/watch?v=RX_4cCVybg8

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