Re: Check Deposts
- From
- Carolina Orosa <corosa@thekey.com>
- To
- eclark@thekey.com
- CC
- Timothy Thomas <tt@thekey.com>, Sharon Speirs <sspeirs@thekey.com>
- Date
- 2023-10-10 12:09:56
- Folder
- INBOX
📎 image001.jpg; image002.jpg; image001.jpg
Hi, I was about to deposit some cheques today. Should I still proceed with depositing or just mail it per the email below? On Tue, Oct 10, 2023 at 9:25 AM <eclark@thekey.com> wrote: > Hello- > > > > Thank you for your help with this. All clients paying by check should be > sending checks to the address below. > > > > > > > > Elizabeth Clark > > *Director, CI & Transformation* > > *Long Term Care Insurance, Onboarding* > > > > *TheKey* > > > > > > > > *From:* Timothy Thomas <tt@thekey.com> > *Sent:* Tuesday, October 10, 2023 4:04 AM > *To:* eclark@thekey.com > *Cc:* Allison Brennan <allison.brennan@thekey.com>; Brian Boxall < > bboxall@thekey.com>; Carolina Orosa <corosa@thekey.com>; Cheryl > Cartwright <ccartwright@thekey.com>; Dennis Fancy <dfancy@thekey.com>; > Gerard Draetta <gerard.draetta@thekey.com>; John Janiga < > john.janiga@thekey.com>; Michelle Hudgins <michelle.hudgins@thekey.com>; > Sharon Speirs <sspeirs@thekey.com>; Sumira Suthesan < > sumira.suthesan@thekey.com>; Tim Thomas <tthomas@thekey.com>; > lisa.barker@thekey.com > *Subject:* Check Deposts > > > > Hi Elizabeth, > > > > Ok we will no re route all checks made out to TheKey to the JP Morgan > account by mail. > > > > Can you please reconfirm the address for all cc’d on the email? > > > > Thanks and if anyone has questions please let me know. > > > > Tim > > > > > > On Mon, Oct 9, 2023 at 9:19 AM <eclark@thekey.com> wrote: > > All checks made out to TheKey should be sent to our JP Morgan Chase bank > account, which is owned by TheKey. Once cleared we can key that payment in > ClearCare, QuickBooks or NetSuite as appropriate. > > > > Do you have that address? > > > > *From:* Dennis Fancy <dfancy@thekey.com> > *Sent:* Thursday, October 5, 2023 6:49 AM > *To:* eclark@thekey.com > *Cc:* Brian Boxall <bboxall@thekey.com>; Cheryl Cartwright < > ccartwright@thekey.com>; Gerard Draetta <gerard.draetta@thekey.com>; John > Janiga <john.janiga@thekey.com>; Michelle Hudgins < > michelle.hudgins@thekey.com>; Sumira Suthesan <sumira.suthesan@thekey.com>; > Timothy Thomas <tt@thekey.com>; lisa.barker@thekey.com > *Subject:* Re: Client Mary Hotomani > > > > Hi Elizabeth, > > > > This is a payment to our Winnipeg office that cannot be deposited until > our name change is officially updated with our bank (i.e. d/b/a TheKey). > > > > On Thu, Oct 5, 2023 at 7:21 AM <eclark@thekey.com> wrote: > > Hi Dennis > > > > Can you confirm who this is directed to? Is this a check we issued, or a > check we are receiving that you’d like the bank not to deposit? > > > > Lastly, please disregard the cheque from L'Arche in the amount of > *$1786.46 *as SCU will not accept it because it is made out to "The Key." > > > > *From:* Dennis Fancy <dfancy@thekey.com> > *Sent:* Wednesday, October 4, 2023 7:52 AM > *To:* Timothy Thomas <tt@thekey.com> > *Cc:* Ali Malik <ali.malik@thekey.com>; Brian Boxall <bboxall@thekey.com>; > Cheryl Cartwright <ccartwright@thekey.com>; Gerard Draetta < > gerard.draetta@thekey.com>; John Janiga <john.janiga@thekey.com>; > Michelle Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan < > sumira.suthesan@thekey.com>; eclark@thekey.com; lisa.barker@thekey.com > *Subject:* Re: Client Mary Hotomani > > > > Good to know, thanks Tim. Assume everything is fine unless you hear > otherwise! > > > > Dennis > > > > On Wed, Oct 4, 2023 at 9:48 AM Timothy Thomas <tt@thekey.com> wrote: > > Thanks Dennis, > > > > Our official DBA has been updated in Manitoba with the addition of TheKey > so it should't be a problem. Let me know if it is. > > > > On Wed, Oct 4, 2023 at 10:43 AM Dennis Fancy <dfancy@thekey.com> wrote: > > Hi all, > > > > MPI is on strike so trying to communicate with them will be difficult. > Perhaps this is also why they sent cheques in lieu of direct deposit. I > received a number of cheques which I deposited (please see attached). The > CW Stevenson cheque is a refund from our old property management company. > > > > Lastly, please disregard the cheque from L'Arche in the amount of > *$1786.46 *as SCU will not accept it because it is made out to "The Key." > I have to fill out some paperwork with respect to our name change and I am > still waiting on that in addition to getting set up to accept credit cards. > > > > Thank you, > > > *Dennis Fancy, BSP* > > Care Solutions Manager > > *TheKey.ca* <https://thekey.ca/> > > > > [image: Image removed by sender. TheKey] > > > > > > On Wed, Oct 4, 2023 at 7:33 AM John Janiga <john.janiga@thekey.com> wrote: > > Hello Elizabeth, > > > > I have not heard back from MPI on any of my requests, so I will reach out > again today. > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com <john.janiga@thekey.com>* > > *408-647-7538 * > > *TheKey.com <https://www.thekey.com/>* > > [image: Image removed by sender. TheKey] <https://homecareassistance.com/> > > > > > > > > On Tue, Oct 3, 2023 at 11:47 PM <eclark@thekey.com> wrote: > > Checking in, how did this go, John? > > > > Elizabeth Clark > > *Director, CI & Transformation* > > *Long Term Care Insurance, Onboarding* > > > > *TheKey* > > > > > > > > *From:* John Janiga <john.janiga@thekey.com> > *Sent:* Thursday, September 28, 2023 8:14 AM > *To:* lisa.barker@thekey.com > *Cc:* Ali Malik <ali.malik@thekey.com>; Timothy Thomas <tt@thekey.com>; > Dennis Fancy <dfancy@thekey.com>; Brian Boxall <bboxall@thekey.com>; > Michelle Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan < > sumira.suthesan@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>; > Gerard Draetta <gerard.draetta@thekey.com>; Elizabeth Clark < > eclark@thekey.com> > *Subject:* Re: Client Mary Hotomani > > > > Hello Lisa, > > > > Thank you, I will request the cleared check copies today. > > > > I will report back once I have more on this topic. > > > > Best Regards, > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com <john.janiga@thekey.com>* > > *408-647-7538 * > > *TheKey.com <https://www.thekey.com/>* > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > > On Thu, Sep 28, 2023 at 11:05 AM <lisa.barker@thekey.com> wrote: > > At this time, I do not see where we ever received the payment below for > Inv 5959 that they said mailed out the week of 8/18/2023. Please reach out > and see if the check was cashed if so, we will need a front and back copy > of the check so that we can see where it cleared. > > > > Thanks, > > > > > > > > *Lisa Barker* > > Manager, Accounts Receivable > > lisa.barker@thekey.com > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > > *From:* Ali Malik <ali.malik@thekey.com> > *Sent:* Thursday, September 21, 2023 11:33 AM > *To:* Timothy Thomas <tt@thekey.com>; Lisa Barker <lisa.barker@thekey.com> > *Cc:* Dennis Fancy <dfancy@thekey.com>; John Janiga < > john.janiga@thekey.com>; Brian Boxall <bboxall@thekey.com>; Michelle > Hudgins <michelle.hudgins@thekey.com>; Sumira Suthesan < > sumira.suthesan@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>; > Gerard Draetta <gerard.draetta@thekey.com>; Elizabeth Clark < > eclark@thekey.com> > *Subject:* Re: Client Mary Hotomani > > > > Hey Tim, > > > > I'm CCing Lisa who is in charge of payments for all of Canada now, her > team can assist further. She has access to quickbooks which I believe are > connected to the bank accounts if I'm not mistaken, so she could see > transactions. > > > > @Lisa Barker <lisa.barker@thekey.com> > > > > thank you, > > > > On Wed, Sep 20, 2023 at 1:36 PM Timothy Thomas <tt@thekey.com> wrote: > > Ali, > > > > Your team should have access to the winnipeg bank account now and can > verify the deposits to see what MPI sent, correct? > > > > On Wed, Sep 20, 2023 at 12:19 PM Ali Malik <ali.malik@thekey.com> wrote: > > Hey John, > > > > Have MPI said that they sent cheques? > > > > If so Dennis would be able to assist in finding out if we received any > cheques for this client. > > > > @Dennis Fancy <dfancy@thekey.com> > > > > On Wed, Sep 20, 2023 at 10:56 AM Timothy Thomas <tt@thekey.com> wrote: > > Who in this thread can help John get this resolved? > > > > On Wed, Sep 20, 2023 at 10:50 AM John Janiga <john.janiga@thekey.com> > wrote: > > Hello Timothy, > > > > I haven't received a reply as of yet. Client portion invoices are the > main need. > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com <john.janiga@thekey.com>* > > *408-647-7538 * > > *TheKey.com <https://www.thekey.com/>* > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > > On Wed, Sep 20, 2023 at 10:48 AM Timothy Thomas <tt@thekey.com> wrote: > > John, have you received an answer yet? > > > > On Mon, Sep 18, 2023 at 10:54 AM John Janiga <john.janiga@thekey.com> > wrote: > > Hello Team, > > > > Just checking in to confirm if we received any of these listed payments > for Mary Hotomani from MPI ( shown in email below ) and in addition have we > invoiced the client directly for charges MPI states are clients > responsibility ? > > > > Thank you, > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com <john.janiga@thekey.com>* > > *408-647-7538 * > > *TheKey.com <https://www.thekey.com/>* > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > > On Fri, Aug 18, 2023 at 2:17 PM John Janiga <john.janiga@thekey.com> > wrote: > > Hello Brian, > > > > I reached out to MPI and was sent this breakdown as to what we can expect > to receive for payments and what the client will owe. I believe it was > agreed that the $49 balance to the client will be written off. > > > RE: M.H. 10348025325 - Outstanding Invoices - Please Respond > > External > > CANADA COLLECTIONS > > Search for all messages with label CANADA COLLECTIONS > > Remove label CANADA COLLECTIONS from this conversation > > *Error! Filename not specified.* > Adams, Sheri <SAdams@mpi.mb.ca> > > Wed, Aug 16, 2:17 PM (2 days ago) > > *Error! Filename not specified.* > > *Error! Filename not specified.* > > to me > > *Error! Filename not specified.* > > Good afternoon, > > > > This claimant is approved for a *maximum coverage amount of $4134 per > month* effective May 12, 2023. If she uses services that exceed this > amount, she is responsible for covering the remaining amount. > > > > RE invoice: > > 5128 > <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5128/> > > 09/30/2022 > > 09/30/2022 > > $1,920.00 > > $0.00 > > $0.00 > > $0.00 > > $96.00 > > $2,016.00 > > $1,966.40 > > $49.60 > > *$1,920.00* > > *$0.00* > > *$0.00* > > *$0.00* > > *$96.00* > > *$2,016.00* > > *$1,966.40* > > *$49.60* > > The claimant has been notified that they need to cover this remaining > amount. Please submit an invoice to the claimant for this period. > > > > > > We *did not receive invoice*: (instead we received two copies of the > invoice from the first half of this month) > > 5883 > <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5883/> > > 06/30/2023 > > 06/30/2023 > > $3,150.00 > > $0.00 > > $0.00 > > $0.00 > > $157.50 > > $3,307.50 > > $0.00 > > $3,307.50 > > When submitting this invoice, please note that *it should include only > the amount of $3,131.75* as that will bring it to the monthly max amount > for June. Please submit an invoice to the claimant for the remaining owed > amount for this period. > > > > > > Invoice: > > 5959 > <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5959/> > > 07/31/2023 > > 07/31/2023 > > $3,342.50 > > $0.00 > > $0.00 > > $0.00 > > $167.13 > > $3,509.63 > > $0.00 > > $3,509.63 > > Has been processed this week in full. You should be receiving this payment > shortly. > > > > > > Invoice: > > 5919 > <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5919/> > > 07/15/2023 > > 07/15/2023 > > $3,228.75 > > $0.00 > > $0.00 > > $0.00 > > $161.44 > > $3,390.19 > > $0.00 > > $3,390.19 > > *Needs to be resubmitted in the amount of $624.37* as this will bring it > to the monthly max amount for June. Please submit an invoice to the > claimant for the remaining required amount for this period. > > > > Going forward, to ensure prompt payment, please ensure that invoices do > not exceed the monthly maximum amount. Any amount over the monthly max > should be invoiced to the claimant directly. > > > > Have a good day, > > > > > > > *Sheri Adams*Senior Case Manager > > > *Manitoba Public Insurance | Serious & Long Term Case Management*T: > 204-985-8770 ext. 1180 | F: 204-954-5332 | W: *mpi.mb.ca > <http://www.mpi.mb.ca/>* > 234 Donald Street, Winnipeg, MB R3C 4A4 > <https://www.google.com/maps/search/234+Donald+Street,+Winnipeg,+MB%C2%A0+R3C+4A4?entry=gmail&source=g> > > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com <john.janiga@thekey.com>* > > *408-647-7538 * > > *TheKey.com <https://www.thekey.com/>* > > *Error! Filename not specified.* <https://homecareassistance.com/> > > > > > > > > On Fri, Aug 18, 2023 at 1:52 PM Ali Malik <ali.malik@thekey.com> wrote: > > Hey John, > > > > Can you please brief Brian in regards to this client. It's on our other > thread where you contacted them. I believe myself and Tim are CCd on that > email as well. > > > > He needs to know how much we are getting paid from MPI, how much is owed > by the client and what's the monthly coverage. > > > > thank you, > > > > > > > > On Fri, Aug 18, 2023 at 1:46 PM Brian Boxall <bboxall@thekey.com> wrote: > > -- Carolina Orosa Consultant Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V1J7 ph: (778) 279-3634 fax: (778) 279-3635 website: *www.homecareassistancevancouver.ca <http://homecareassistancevancouver.ca/>* https://www.youtube.com/watch?v=RX_4cCVybg8