Tim/Melissa,
We may need some guidance on how to handle Vancouver for April. Should
their "Beat your best" include the Victoria office in the baseline/target
calculation? I assume going forward (May and beyond) it should, but should
there be an exception for April?
If Victoria should be included for April, the revised target of $1,055,940
is correct. This is based on US dollars. Because we are using the data lake
the revenue is converted to US dollars, but we have kept the conversion
rate the same from the baseline period to through the current date, so that
should not have an impact.
Let me know so we can respond to Sharon. Thanks!
Donny
VP, Data and Analytics
*225.916.9227 *
On Tue, May 13, 2025 at 12:08 PM Sharon Speirs <sspeirs@thekey.com> wrote:
> Thank you very much Donny for clarifying this for myself and my team, we
> really appreciate it.
> Would you happen to know if the Beat your Best target was changed for
> Vancouver as for all of April the target for this office that was posted
> was $986,239.19 US but the most recent spreadsheet with the overall
> results of each office has my target at $1055.99 US which was a surprise to
> me. I need to explain it to my team as we celebrated achieving it as of May
> 1, 2025 as we ended the month at 1,395,909.30 Canadian which if the target
> was the same we would have achieved but at $1055.99 we did not.
> I appreciate any insight so I can be transparent with everyone
> Sharon
>
> Sharon, Speirs
>
> General Manager
>
> Vancouver, BC
>
> Office: 778.279.3634
>
> sspeirs@thekey.com
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
>
>
>
>
>
> On Tue, May 13, 2025 at 7:45 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Thank you Donny!
>>
>> As for the currency, yes it would be ideal to keep the exchange constant
>> for Beat your Best. Do you know if the USD targets were modified based on
>> the exchange since the program was first launched?
>>
>> On Tue, May 13, 2025 at 10:31 AM Donny Deshotels <
>> donny.deshotels@thekey.com> wrote:
>>
>>> Tim,
>>>
>>> The updated targets for Chicago and Vancouver were published last night.
>>> April is set to the previous targets with all future targets updated based
>>> on the worksheet you provided. Let me know if you have any other questions
>>> on the targets.
>>>
>>> Also, it looks like the exchange rate is currently updated annually, but
>>> we will be moving to a monthly update soon. Is it your thought we need to
>>> keep it constant for the "Beat your Best" target? If so, i can work with my
>>> team to make sure we make the adjustments necessary.
>>>
>>> Donny
>>> VP, Data and Analytics
>>> *225.916.9227 *
>>>
>>>
>>> On Mon, May 12, 2025 at 1:34 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Thanks Donny.
>>>>
>>>> On Mon, May 12, 2025 at 2:03 PM Donny Deshotels <
>>>> donny.deshotels@thekey.com> wrote:
>>>>
>>>>> Tim,
>>>>>
>>>>> On the targets, we can update to original April targets. Sorry, the
>>>>> file had April forward so we loaded April forward not realizing it should
>>>>> only be May forward. We will have this corrected today.
>>>>>
>>>>> I'll get back to you on the details of how the "beat your best" was
>>>>> calculated in regards to the exchange rate.
>>>>>
>>>>> Donny
>>>>> VP, Data and Analytics
>>>>> *225.916.9227 *
>>>>>
>>>>>
>>>>> On Mon, May 12, 2025 at 11:15 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Hi Melissa,
>>>>>>
>>>>>> Could you please check if the updated targets for Vancouver, which
>>>>>> include the merger with Victoria, have been correctly loaded into Tableau?
>>>>>> They were intended to be effective from May 1st, but it seems they might
>>>>>> have been applied to April's data instead.
>>>>>>
>>>>>> Also, could you clarify the logic behind the "Beat Your Best" targets
>>>>>> for Canadian sites? When the program was launched, did we establish a fixed
>>>>>> exchange rate to align growth metrics with the US plan, or are the targets
>>>>>> subject to fluctuations in the exchange rate?
>>>>>>
>>>>>> Thanks so much for your help!
>>>>>> Tim
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Sharon Speirs <sspeirs@thekey.com>
>>>>>> Date: Mon, May 12, 2025 at 12:02 PM
>>>>>> Subject: Incentive and targets
>>>>>> To: Timothy Thomas <tt@thekey.com>
>>>>>>
>>>>>>
>>>>>> Hi Tim
>>>>>>
>>>>>> I understand I sound like a broken record but I have to fight for my
>>>>>> team and myself.
>>>>>> I have attached the baseline targets that were sent to us and unless
>>>>>> I am missing something I don't recall them being changed.
>>>>>> We had a discussion regarding the addition of Victoria mid April and
>>>>>> I was adamant that it was not fair to change targets mid month but did
>>>>>> concede to the changes for May. I think you came back to me and said that
>>>>>> we were keeping original targets for April and then they would change for
>>>>>> May.
>>>>>>
>>>>>> My target according to the attached documents and to all the
>>>>>> tableau that was in the system all of April and did not change until May
>>>>>> 8th of last week was Tier 1 goal was 60 and we achieved 62 which is earning
>>>>>> a key- now Tableau says we keep a key and my target is 62 which is not
>>>>>> correct.
>>>>>> Billable hour target for April was 985 per day which multiplied by 30
>>>>>> days. The target was 29,550 which we achieved as per wellsky and per
>>>>>> tableau all of April up to May 9th where the target was changed and now we
>>>>>> lose a key. We achieved 32,770.75
>>>>>>
>>>>>> If May has to change I agreed to that because of the addition of
>>>>>> Victoria but April as per our discussion should remain the same.
>>>>>> I also think the addition of billable hours seems projected more than
>>>>>> just a stretch so not sure where the calculation came from as now for May
>>>>>> we need to achieve 34,460 which is an additional 116 hours per day- whoa.
>>>>>>
>>>>>> The target for revenue for Beat your best also changed as you know
>>>>>> ,so would like to understand that - was it a mistake the first target and
>>>>>> just not communicated? We achieved it according to the target in the
>>>>>> spreadsheet but now we did not and says we missed it by over $15,000- that
>>>>>> is not what it was.
>>>>>>
>>>>>> Anyway let me know where we land as I will have to share that news
>>>>>> with the team.
>>>>>> Sharon
>>>>>>
>>>>>> Sharon Speirs
>>>>>> General Manager
>>>>>> sspeirs@thekey.com
>>>>>> Mobile: (778) 991-3361
>>>>>> Office: (778) 279-3634
>>>>>> TheKey.com <https://thekey.com/>
>>>>>> *We value your feedback. Please leave us a Google review*
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>>>>>> <https://thekey.com>
>>>>>>
>>>>>