Re: TheKey of Michigan - COI

Good to know. Thanks Tim for the update. @Sean Cygan <scygan@thekey.com> can
you please make sure we have a current COI for the Grand Rapids office
location?

On Mon, Feb 17, 2025 at 3:25 PM Timothy Thomas <tt@thekey.com> wrote:

> We still have our office in Grand Rapids and the entity remains the same.
> Thanks
>
> On Mon, Feb 17, 2025 at 3:50 PM Amanda Fults <amanda.fults@thekey.com>
> wrote:
>
>> Yes, our general liability coverage should cover every entity for TheKey.
>> However, I will let @Sean Cygan <scygan@thekey.com> confirm when he is
>> back in the office tomorrow. He is the one who handles our COI's and can
>> confirm.
>>
>> On Mon, Feb 17, 2025 at 2:47 PM Laurie Simpson <laurie.simpson@thekey.com>
>> wrote:
>>
>>> We would still have liability insurance then for the state of Michigan
>>> correct?
>>>
>>> Laurie
>>> Email: ltci@thekey.com
>>> PH: 855-205-8007
>>> Fax: 813-693-5625
>>>
>>>
>>> On Mon, Feb 17, 2025 at 3:38 PM Amanda Fults <amanda.fults@thekey.com>
>>> wrote:
>>>
>>>> adding in @Timothy Thomas <tt@thekey.com> to help with your questions.
>>>> I believe they would be still using TheKey of Michigan onboarding paperwork
>>>> for clients as the business entity still exists, we just do not have a
>>>> physical office location in Michigan as we are not required to hold a
>>>> license in the state of Michigan for non-medical home care.
>>>>
>>>> On Mon, Feb 17, 2025 at 2:32 PM Laurie Simpson <
>>>> laurie.simpson@thekey.com> wrote:
>>>>
>>>>>
>>>>> Understood.  What do I use for COI for TheKey of Michigan or call
>>>>> TheKey of Michigan clients now actually TheKey of Illinois office and I
>>>>> should submit Start of Care documents using Chicago papers?
>>>>> Laurie
>>>>> Email: ltci@thekey.com
>>>>> PH: 855-205-8007
>>>>> Fax: 813-693-5625
>>>>>
>>>>>
>>>>> On Mon, Feb 17, 2025 at 3:11 PM Amanda Fults <amanda.fults@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Laurie,
>>>>>> We closed the Michigan office in Dec of last year. The MI clients and
>>>>>> caregivers are being serviced out of the Chicago office now.
>>>>>>
>>>>>> On Mon, Feb 17, 2025 at 1:51 PM Laurie Simpson <
>>>>>> laurie.simpson@thekey.com> wrote:
>>>>>>
>>>>>>> Hi there,
>>>>>>>
>>>>>>> Do you have copy of new COI for TheKey of Michigan.  The copy
>>>>>>> located on G drive has been removed.
>>>>>>>
>>>>>>> [image: image.png]
>>>>>>>
>>>>>>> Please email me the COI for LTC claim.  Thank you so much!
>>>>>>>
>>>>>>>
>>>>>>> Thank you,
>>>>>>> *Laurie Simpson*
>>>>>>> Long Term Care Client Manager
>>>>>>>
>>>>>>> Email: ltci@thekey.com
>>>>>>> PH: 855-205-8007
>>>>>>> Fax: 813-693-5625
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/> Notice: This
>>>>>>> e-mail transmission may contain information that is proprietary, privileged
>>>>>>> and/or confidential and is intended exclusively for the person(s) to whom
>>>>>>> it is addressed. This message may also contain Protected Health Information
>>>>>>> (PHI) and must be treated confidentially and handled in accordance with
>>>>>>> HIPAA and other federal and state privacy laws. Any use, copying, retention
>>>>>>> or disclosure by any person other than the intended recipient or the
>>>>>>> intended recipient's designees is strictly prohibited. If you are not the
>>>>>>> intended recipient or their designee, please notify the sender immediately
>>>>>>> and delete this e-mail (and any accompanying attachments).
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Amanda Fults
>>>>>> Senior Regulatory, Compliance Manager
>>>>>> 714-623-6918
>>>>>> amanda.fults@thekey.com
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>>>> and may be privileged. This Email is intended solely for the named
>>>>>> recipient or
>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>> disclosure,
>>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>>> the
>>>>>> intended recipient, please inform us by replying with the subject
>>>>>> line
>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>> attachments.
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Amanda Fults
>>>> Senior Regulatory, Compliance Manager
>>>> 714-623-6918
>>>> amanda.fults@thekey.com
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>> and may be privileged. This Email is intended solely for the named
>>>> recipient or
>>>> recipients. If you are not the intended recipient, any use, disclosure,
>>>> copying or distribution of this Email is prohibited. If you are not the
>>>> intended recipient, please inform us by replying with the subject line
>>>> marked "Wrong Address" and then deleting this Email and any attachments.
>>>>
>>>>
>>
>> --
>> Amanda Fults
>> Senior Regulatory, Compliance Manager
>> 714-623-6918
>> amanda.fults@thekey.com
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>> CONFIDENTIALITY NOTICE: The information in the Email is confidential and
>> may be privileged. This Email is intended solely for the named recipient or
>> recipients. If you are not the intended recipient, any use, disclosure,
>> copying or distribution of this Email is prohibited. If you are not the
>> intended recipient, please inform us by replying with the subject line
>> marked "Wrong Address" and then deleting this Email and any attachments.
>>
>>

-- 
Amanda Fults
Senior Regulatory, Compliance Manager
714-623-6918
amanda.fults@thekey.com
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
CONFIDENTIALITY NOTICE: The information in the Email is confidential and
may be privileged. This Email is intended solely for the named recipient or
recipients. If you are not the intended recipient, any use, disclosure,
copying or distribution of this Email is prohibited. If you are not the
intended recipient, please inform us by replying with the subject line
marked "Wrong Address" and then deleting this Email and any attachments.