----==_mimepart_67507b5c18868_1e43fce1f0dbfd83898704a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Day Team, Client Betty Lou Weiss currently does not have a valid= Client Care Agreement (CCA). Her son, Keith, signed the agreement; howev= er, if Keith is signing it, he must add himself as the responsible party,= or Betty needs to sign the CCA herself. If Keith is her Power of Attorne= y (POA), we will need the relevant documentation without a new CCA. Thes= e documents are essential for the following reasons: 1. **Legal Complian= ce:** The CCA is required to ensure that all care services provided compl= y with legal and regulatory standards. These documents outline the terms = and conditions of care, ensuring transparency and mutual understanding be= tween the client and TheKey. Thank you for your attention to this mat= ter. Thank You,=C2=A0 Jeannie Ortiz Finance Onboarding & Experi= ence Manager jeannie.ortiz@thekey.com=C2=A0 Phone: 866-226-1702|Fax: 81= 3-693-5625 |Email:=C2=A0ltci@thekey.com=C2=A0 On Fri, 8 Nov at = 2:56 PM , Laurie Simpson wrote:=C2=A0 =C2=A0 Welcome= to TheKey! We are delighted to have you as part of our home care family.= Our Help Desk team is here to ensure your seamless experience with us, a= nd we want to extend our warmest greetings as you embark on this journey = with our home care services. Our team is dedicated to helping TheKey's cl= ients and their family members understand and utilize our Versa Pay platf= orm. We kindly request your cooperation in verifying the accuracy of the= customer information we currently have on record. Name Betty Lou We= iss Address =C2=A02401 Indigo Lane Room 1160 Glenview IN, US, 60026= Phone =C2=A0(847)-904-4700 Email =C2=A0khw3365@yahoo.com = Invoice Delivery Wednesday CC/ACH =C2=A0Visa **1874 Invoice Du= e Date Friday =C2=A0 Please take note of the following information: = You will soon receive an invitation to your Versapay Portal from =C2=A0no= -reply@versapay.com. This email will include your log in details for your= online account, where you can conveniently access billing statements, re= view invoices, and update your payment information. We have also attached= a how-to guide to assist you with this process.=C2=A0 Our invoicing cyc= le runs from Monday through Sunday, with invoices sent every Wednesday fo= r the previous week of service. Every Wednesday, you will receive an auto= mated email from Versapay containing the invoices. The invoices are attac= hed to the email, and a link titled "View Invoices" will direct you to Ve= rsapay. You can view the PDF of the week's invoice and any previously bil= led invoices there. Please be aware that payments will be processed autom= atically two days after the invoice issuance date every Friday. Should y= ou need to change or update your scheduled shifts, please get in touch wi= th your Client Success Manager for assistance.=C2=A0 We value your feedb= ack. Please do not hesitate to contact us if