Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Hi Tim,
Ok, perfect!

Have a great day!
Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<https://urldefense.com/v3/__http:/www.nomaderh.ca/__;!!N30Cs7Jr!SsnCsCcWi7RjIGKgDKUuMC1INDmI0zv4koxBOCYDB235xbi48F6ONpFYippI3ze1_QCiiLYo04OKUH5eOCqu$>

________________________________
De : Timothy Thomas <tt@thekey.com>
Envoyé : mardi 30 juillet 2024 14:07
À : Nomade RH <amercier@nomaderh.ca>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Just us for now.

On Tue, Jul 30, 2024 at 11:48 AM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:
Hi Tim,
I just sent you an invitation for Friday at 9:30.

Let me know if you'd like me to add Joey and/or Sandra to the meeting.

Have a great day!
Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<https://urldefense.com/v3/__http:/www.nomaderh.ca/__;!!N30Cs7Jr!SsnCsCcWi7RjIGKgDKUuMC1INDmI0zv4koxBOCYDB235xbi48F6ONpFYippI3ze1_QCiiLYo04OKUH5eOCqu$>

________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : lundi 29 juillet 2024 13:20
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>; Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Perfect, thank you.

On Mon, Jul 29, 2024 at 12:40 PM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:
Hi Tim,
Is 9:30 on Friday good for you?

Alex

Obtenir Outlook pour Android<https://aka.ms/AAb9ysg>
________________________________
From: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Sent: Monday, July 29, 2024 12:08:29 PM
To: Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc: Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>; Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>
Subject: Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Yes, let's set up a call later this week, Friday AM if possible.

On Mon, Jul 29, 2024 at 11:56 AM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:
Hi Tim,
Of course, I'd be very interested! Thank you very much for offering!

Do you want to schedule a meeting to discuss this further?

Have a great day!
Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<https://urldefense.com/v3/__http:/www.nomaderh.ca/__;!!N30Cs7Jr!SsnCsCcWi7RjIGKgDKUuMC1INDmI0zv4koxBOCYDB235xbi48F6ONpFYippI3ze1_QCiiLYo04OKUH5eOCqu$>

________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : lundi 29 juillet 2024 11:30
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>; Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Interesting, Thanks Alex.

 Question: Would you be interested in managing our contract / bidding work across Canada?

On Mon, Jul 29, 2024 at 10:55 AM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:
Hi Tim,
I just attended the public opening of the bids. It was very interesting, as they opened each of the bids and mentioned the price of each bid, which is as follows (I've put it in order of the amount submitted):


  *
RH Maïkay inc. : 2 002 000$
  *
1439-1489 Canada inc. : 2 002 000$
  *
Anica Aide et Soins à domicile : 2 121 548$
  *
AidExprexx inc. : 2 214 784$
  *
Service Progressif Placement en santé inc. : 2 281 708$
  *
Assistance et Soins à domicile (Montréal) inc. : 2 308 020$
  *
Groupe Serenis : 2 313 454$
  *
9348-1687 Québec inc. : 2 316 600$
  *
Agence M.B. inc. : 3 649 932$
  *
Service de santé Alpha et Oméga inc. : 3 706 560$
  *
Performe Santé inc. : 4 576 000$
  *
Agence Solupro-Santé (ASS) : 5 190 900$
  *
NJE Sécurité : 7 436 000$
  *
Groupe EM : Soumission non-ouverte (problème technique avec le SEAO)
  *
Avof Soins de santé : Pas de bordereau de prix soumis (disqualifié)

So 15 companies submitted bids. We have the sixth lowest price.

I did the calculations and the 2 companies with the lowest bid price ($2,002,000) submitted a bid with an hourly rate of $34.50 for year 1 and $35.50 for year 2. This allows us to compare with our bid price of $39.75 for year 1 and $40.95 for year 2.

CIUSSS will now proceed to analyze the bids, as this does not automatically mean that bids with a lower price than ours comply with the call for tenders. It was mentioned that this step should be done this week, or early next week at the latest.

Then, once the company meeting the requirements of the call for tenders and offering the lowest price has been selected, they will move on to the contract conclusion stage, which may take a few weeks.

I'll keep you posted on developments.

Have a great day!
Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<https://urldefense.com/v3/__http:/www.nomaderh.ca/__;!!N30Cs7Jr!SsnCsCcWi7RjIGKgDKUuMC1INDmI0zv4koxBOCYDB235xbi48F6ONpFYippI3ze1_QCiiLYo04OKUH5eOCqu$>

________________________________
De : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Envoyé : lundi 29 juillet 2024 09:55
À : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Cc : Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Hi Tim,
It takes about two weeks, as it's a fairly straightforward call for tenders (the company with the lowest hourly rate gets the contract).

However, we should know this week how many companies have submitted bids. I'll let you know as soon as I have the information.

Have a great week!
Alex

Obtenir Outlook pour Android<https://aka.ms/AAb9ysg>

________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : lundi, juillet 29, 2024 8:56:14 a.m.
À : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Cc : Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Good morning,

When can we expect to hear back from them?

On Sun, Jul 28, 2024 at 10:52 AM Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>> wrote:
Excellent. Now we wait!

On Sun, Jul 28, 2024 at 10:29 AM Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>> wrote:
Excellent. Thank you.

Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>


On Sun, Jul 28, 2024 at 10:17 AM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Hi Tim,

I can confirm that the submission was successfully transmitted this morning. I am enclosing a document confirming transmission.



There is also a $30 fee for the transmission of the document. I believe this is a new fee, as there was no fee previously to transmit a bid.



Have a great day!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>



________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : Saturday, July 27, 2024 8:32:15 PM
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Ok this is complete.

On Sat, Jul 27, 2024 at 9:35 AM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Hi Tim,

I tried again late yesterday and it didn’t work.



I’ve log in my own profile to see how it works. After you add a credit card, you also need to confirm that you want to use that card for ‘’Soumissions transmises par voie électronique’’.



Here is a printscreen :



[cid:ii_19104d2f03adbf396541]



When you get a chance, could you please log back in as ‘’Comptabilité’’ and do this little bit?



I’m sorry for the inconvenience. At least, once it’s done, we’ll never have to do it again.



Have a great weekend!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>





________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : Friday, July 26, 2024 6:27:05 PM
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Ok I;ve added my card.

On Fri, Jul 26, 2024 at 5:04 PM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Hi again Tim,

I have made some minor changes to the document. I'm enclosing the latest version of the completed submission form.



I've just tried to submit the document, but the following message appears:



Mode de paiment inexistant

Impossible d’activer la fonctionnalité de soumissions transmises par voie électronique, car votre organisation ne possède aucun mode de paiement actif pour la STVE.



Could you please add a payment method on the SEAO website (you will have to log in as Comptabilité)?



Alternatively, you can log in as Coordonnateur and add me the access as an Comptabilité so I can do it.



I had a feeling it wouldn’t be simple...



Have a great weekend!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>



________________________________
De : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Envoyé : Friday, July 26, 2024 4:30:02 PM
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

Thanks Alex.

Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>


On Fri, Jul 26, 2024 at 4:13 PM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Hi Sandra and Tim,

Here is the completed submission form.



I've just printed it out and will go through it to make sure everything is in order. I may send it tomorrow morning, as I have to leave in half an hour and want to make sure everything is there.



If you have any questions, please don't hesitate.



Have a great weekend!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>



________________________________
De : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Envoyé : Friday, July 26, 2024 3:32:08 PM
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Objet : Resolution to sign

So exciting!

I will defer to Timothy if he wants to look over it all, since he is signing off on it.



On Fri, Jul 26, 2024 at 3:30 PM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Almost, yeah! I’m building an interview grid in French, then merging all the documents together and finally send the bid! 😊



I’ll let you know when I am done!



Do you want to see the whole document before I submit?



Have a great day!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>



________________________________
De : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Envoyé : Friday, July 26, 2024 3:28:57 PM
À : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Cc : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Objet : Re: Objet : Objet : Objet : Objet : Objet : Resolution to sign

That works, I think!
Are we all done?

On Fri, Jul 26, 2024 at 3:27 PM Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>> wrote:

Hi Sandra,

Here is the answer I gave for 3.14 :



Notre formulaire de demande d'emploi que doit compléter les candidats est en français

(voir Annexe 2.1). Les entrevues d'embauches sont également réalisées en français (voir

Annexe 2.4). De plus, nos sessions d'orientation sont réalisées en français et en

personne. Ainsi, nous nous assurons que nos employés sont aptent à lire, écrire et

parler en français.



Have a great day!

Alexandre Mercier

Human Resources Consultant

amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>

(514) 538-0571

www.nomaderh.ca<http://www.nomaderh.ca>



________________________________
De : Sandra Daoust <sandaoust18@gmail.com<mailto:sandaoust18@gmail.com>>
Envoyé : Friday, July 26, 2024 3:25:09 PM
À : Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Cc : Nomade RH <amercier@nomaderh.ca<mailto:amercier@nomaderh.ca>>
Objet : Re: Objet : Objet : Objet : Objet : Resolution to sign

I am not sure this will answer the question in 3.14 (3.14 Démontrer que Homecare valide la capacité des employés à lire, écrire et parler français - Voir Point 2.4), given that the only question is language. Can we put a paragraph about asking what languages are spoken at interview and then testing the French orally during the interview? Thoughts?

On Fri, Jul 26, 2024 at 3:09 PM Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>> wrote:

Work Ethic

Tell me a little about yourself? Interests outside of work?



Why did you get into healthcare/PAB certificate? What do you like most about it? What do you find most rewarding about it?



While there are many rewarding parts of the job, there are some challenging and demanding parts of it as well. What aspects of this job are most likely to wear you down or what do you find most challenging? How do you motivate yourself to continue working hard when having a bad daeey? Tell me about your most frustrating day at work. Tell me about a really good day you had at work?





Tell me about the most valuable lesson you have learn throughout your experience or training? How did it help you when working with other clients?



How do you build a rapport when meeting a new client? Have you worked at a client’s home and they asked you to leave/turned you away?



Can you describe a time when you went beyond the call of duty for a client?



Give an example of when you completed a difficult task that made you work harder than normal? Biggest challenge you’ve faced?  How did you overcome it?



What do you value most in an employer/manager/work environment? What can employers do to earn your loyalty?



Negative Feedback about performance? What did you learn? How did it help? When approached by a manager about this how do you feel you handle feedback? Have you had to give feedback and updates to a manager before?





Tell me about a time you made a mistake. What did you learn from it? How did you handle it? How do you handle stress? How do you handle rejection?





Please tell me 3 positive things your colleagues or past client’s would say about you?



What attracted you to the position with HCA?



We interview a lot of applicants, what do you think you bring to the table that others may not?





What are your goals for professional development? How will this role help you get there? What is your plan for the next 5 years? How long do you expect to work with HCA?





Is there anything you feel you might be uncomfortable doing?

Pets _____  Smokers_____          COVID____       Male____    Female ____

Have you ever been in a situation at work that you were uncomfortable? How did you manage it?



Are there certain skills you’d like the opportunity to develop or improve in the future? Ever a time that you were working and something was out of your skillset?  Tell me about a time you had to learn a new skill – How did you approach the learning process?





What does teamwork mean to you? What did the communication look like? Who did you report to? How did you get your schedule? Do you prefer to work in a team or independently?





Availability:









IF interested in Live in -  Have you worked live in before? How many days of live in are you comfortable with? Live in presents it’s own sets of challenges, what interests you about doing live in care specifically?







Location/Main intersection/commute?



Languages?























Situational:



Aggression/Agitation – Describe a time when you were work with a client and they became agitated or even aggressive/combatative. How did you protect yourself and safeguard the client? What techniques did you use to calm them down?



You are working with a client with dementia and you go for a walk. When you arrive back in front of the home they don’t recognize the home, don’t want to go inside. How would you handle this?

How would you handle it if a client wakes up grumpy and doesn't want to get dressed or eat her breakfast-but she has a doctor's appointment later that morning?

Your client falls, seems confused, doesn't recognize you and won't let you help her. What do you do?



You are working with a dementia client and you go to put something in another room and when you come back the client doesn’t recognize you. How do you respond?





A client is refusing to take a bath or shower - What techniques would you use to try and get them to bath?



A client is refusing to take medication – what techniques would you use to try and get them to take their medication?



Hallucinations – What do you do when a client is insisting someone is in their room?



A client with paranoia accuses you of stealing, how do you react?





A client is becoming upset, and starts to shout at you. How do you respond?





How do you handle a client that assumes a ‘helpless’ role and does not do what is necessary for their treatment & asks you to do certain tasks that they could or should do for themselves?















Technical:



Tell me about the most recent client you’ve work with? Walk me through your day to day responsibilities.



What do you do to keep your client’s engaged/busy throughout the day?





Alzheimer’s

Dementia: What types of Dementia have you worked with?

How mild or severe of dementia did you work with?

What tasks could this client still complete independently?

How do you keep client’s safe when they begin Wandering?



Have you ever worked with client’s that have lost Mobility or speech due to alzheimer’s?



Have you worked with client’s that Sundown? What did this look like? How did you manage the sundowning? 4pm and your client becomes restless or agitated? How do you manage a client that is sundowning.





Your client asks you to leave and you know they cannot be left alone. How do you handle that?



What differences did you notice between an early stage client and a late stage client?

How did you have to change care as the dementia progressed? What challenges did you see in the late stages?





Have you ever worked with an exit seeking client? What techniques did you use when you know it’s not safe for a client to go out. How do you redirect their attention? Your client is adamantly trying to leave the home during bad weather. How do you handle that?











What techniques do you use when a client is trying to express something to you but cannot verbally explain what they want?







Independent client – assistance after surgery or accident



For clients that have lost a sense of independency, how do you help them to still feel like they have a sense of purpose?





Parkinson’s exp?

Walk me through a typical day of care?

Have you ever had a client fall?

it’s known that parkinson’s client’s need exercise to stay strong as long as possible. What did you do to help maintain their muscle strength?

Communication?



Swallowing issues are often part of late stages of parkinson’s – How do you manage swallowing issues



Meal Preparation/cooking? Cooking for special dietary needs?



Have you ever worked with a G-Tube/Feeding tube?



Catheter care? Colostomy Bag? Incontinence care?




--
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>



--
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>


--
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>


--
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>


--
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
[TheKey]<https://www.thekey.com/>