----==_mimepart_62471f667614a_2172adf89486a6442797f8 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Lindsey,=C2=A0 Thanks for reaching out. Since this ticket was alre= ady closed, I've created a new ticket on your behalf to track the discrep= ancy issue. Thanks,=C2=A0 Cara = = On Fri, 1 Apr at 10:59 AM , Lindsey Fancy wrote: Hi Cara, = I was looking at my caregiver acquisition and retention data in the anal= ytics portal and it says I had 49 active caregivers in March 2022. Howeve= r, looking over my own data in ClearCare (Payroll for March 2022) I can s= ee that I paid 90 caregivers to work during the month. This is obviously = a big difference and I'm hoping to sort this out so I can use the data. = = Thanks so much, = = Lindsey = = = = On Fri, Apr 1, 2022 at 9:21 AM Timothy Thomas wrote: = = = Hi Cara, = Could you please work with Lindsey to see why her active caregiver data = in Winnipeg is not accurate.=C2=A0 = = Thanks = Tim = = = On Mon, Mar 28, 2022 at 3:54 PM Timothy Thomas wrote: = = = Great, thanks!=C2=A0 = = = On Mon, Mar 28, 2022 at 2:34 PM Cara Tan wrote: = = = = = Hi Timothy,=C2=A0 = = Canadian offices have been added to the reports. So I'm closing this tic= ket. = = = Thanks,=C2=A0 = Cara Tan = = = = = = = On Thu, 17 Mar at 12:38 PM , Monica Johnston wrote: = = Hi=C2=A0Timothy,=C2=A0 = = Thanks so much for pointing this out! We will work on getting Canada add= ed to this report: https://analytics.homecareassistance.com/office-report= s/cg-acquisition-and-retention = = =E2=80=8BETA would be next Friday 3/25 but if we are able to get it done= sooner I will keep you updated. = = = Thanks,=C2=A0 = Monica = = = = = = = = On Wed, 16 Mar at 4:10 PM , Timothy Thomas = wrote: = Hi the CG acquisition and retention reports in the analytics portal are = not available for Canadian offices. Could you please let me know why. Tha= nks! = = = = = = = = = = = = = -- = = = = Timothy Thomas = Head of Canada Division = Home Care Assistance = Office: 514-907-5065 Fax: 514-221-4265 = = = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.= ca = --- = Read Our Testimonials = = = We Are Hiring! = = = = Champions of Longevity = = = = -- = = = = Timothy Thomas = Head of Canada Division = Home Care Assistance = Office: 514-907-5065 Fax: 514-221-4265 = = = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.= ca = --- = Read Our Testimonials = = = We Are Hiring! = = = = Champions of Longevity = = = -- = Lindsey Fancy = =C2=A0 = General Manager=C2=A0 = Home Care Assistance Winnipeg = 10B-1700 Corydon Avenue = Winnipeg, MB = R3N 0K1 = =C2=A0 = Office:=C2=A0204-489-6000 = Fax:=C2=A0204-487-6700 = Web:=C2=A0HCAWinnipeg.ca ----==_mimepart_62471f667614a_2172adf89486a6442797f8 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Lindsey,=C2=A0 Thanks for reaching out. Since this ticket was already c= losed, I've created a new ticket on your beh