Re: Your Rogers business invoice is now available

From
John Andrew Hawkins <jhawkins@thekey.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Charif Moustapha Mohamed <CharifMoustapha.Mohamed@rci.rogers.com>, Gabriel La <it@thekey.com>
Date
Tue, 3 Sep 2024 11:23:01 -0400
Folder
INBOX
--00000000000050fc16062138a49a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 9-3437-6013 is supposed to be the main account. But I have no idea which account credits were applied to On Tue, Sep 3, 2024 at 9:28=E2=80=AFAM Timothy Thomas wrote: > adding @Charif Moustapha Mohamed = . > Charif can you please look into this? Which account is supposed to be the > main account? > > On Tue, Sep 3, 2024 at 9:09=E2=80=AFAM John Andrew Hawkins > wrote: > >> I just pulled our bill for our primary account 9-3437-6013 and the amoun= t >> doesn't match. Looking through my records and the account named HOME CAR= E >> ASSISTANCE (MONTREAL) INC was 7-8597-6853. That was one of the old accou= nts >> that we closed with the transfer of lines. >> >> On Thu, Aug 29, 2024 at 10:05=E2=80=AFAM Timothy Thomas > tt@homecareassistance.com> wrote: >> >>> Hi John, >>> >>> Is this the new main account? >>> >>> ---------- Forwarded message --------- >>> From: Rogers >>> Date: Thu, Aug 29, 2024 at 3:46=E2=80=AFAM >>> Subject: Your Rogers business invoice is now available >>> To: >>> >>> >>> Rogers for Business >>> Your Rogers business invoice is now available >>> Hello Tim, >>> Here's a summary of your current invoice for HOME CARE ASSISTANCE >>> (MONTREAL) INC. >>> Invoice date: Aug 24, 2024 >>> Payment due date: Sep 15, 2024 >>> Invoice total: $-12,656.87 >>> The invoice total above shows only your monthly charge and does not >>> include any additional amount still past due. >>> Please sign in with your >>> username and password to view your invoices. It's that simple! >>> Please do not reply to this email. >>> Thank you for using Rogers Business Self-Serve. >>> Sincerely, >>> Your Rogers Business Online Billing Team >>> [image: Rogers=E2=84=A2] >>> Contact Us | Pri= vacy >>> Policy | rogers.com >>> >>> Rogers Communications, One Mount Pleasant Road, Toronto ON M4Y 2Y5 >>> =C2=A92024 Rogers Communications >>> >> --00000000000050fc16062138a49a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 9-3437-6013 is supposed to be the main account. But I have= no idea which account credits were applied to On Tue, Sep 3, 2024 at 9:= 28=E2=80=AFAM Timothy Thomas &lt; tt@homecareassistance.com &gt; wrote: adding=C2=A0 @Charif Moustapha Moha= med . Charif can you please look into this? Which=C2=A0account is suppos= ed to be the main=C2=A0account? On Tue, Sep 3, 2024 at 9:09=E2=80=AFAM John = Andrew Hawkins &lt; jhawkins@thekey.com &gt; wrote: I just pulled our=C2=A0bill for our pr= imary account 9-3437-6013 and the amount doesn&#39;t match. Looking through= my records and the account named=C2=A0HOME CARE ASSISTANCE (MONTREAL) INC = was=C2=A07-8597-6853. That was one of the old accounts that we closed with = the transfer of lines. On Thu, Aug 29, 2024 at 10:05=E2=80=AFAM Timothy Thom= as &lt; tt@ho= mecareassistance.com &gt; wrote: Hi John, Is this th= e new main account?=C2=A0 ---------- Forwarded message --------- F