This is a multipart message in MIME format. ------=_NextPart_000_04AB_01DA2F66.295580D0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The JPMC account does not have the ability to do a refund. I can have a = check issued or we can have the client fill out the ACH form and process = the AP.=20 =20 Thanks, =20 =20 Lisa Barker=20 Manager, Accounts Receivable lisa.barker@thekey.com =20 =20 =20 =20 =20 =20 From: Timothy Thomas =20 Sent: Friday, December 15, 2023 2:48 PM To: Laszlo Kovacs ; Lito Delapena = Cc: bboxall@thekey.com; dfancy@thekey.com; lisa.barker@thekey.com; = vashon.palloo@thekey.com Subject: Re: Paid up invoice and PAD - [#545318] =20 Hi las, =20 Can a client refund not be processed via the JPM account? Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 =20 On Fri, Dec 15, 2023 at 3:31=E2=80=AFPM Lito Delapena = > = wrote: HI Tim, =20 Would you be able to assist with refunding the payment below? Once this = is completed we will be able to recharge Harry and prvoide him the = payment details needed for his audit. =20 Per Lisa's approval, please refund this transaction for $1285.20 on = 9/29/23.=20 =20 Please let me know when it is complete so I can re-run the payment in = CAF using the new banking information. =20 = =20 =20 Lito Delapena Help Desk Manager Billing@thekey.com =20 866-226-1702 =20 On Sun, 5 Nov at 1:55 PM , Jane DeLeeuw (Winnipeg) - 1000000000056569 = > wrote:=20 Please see below to clear up my concerns. My phone # is 204.981-2424 and = I would appreciate a phone call as soon as possible. =20 Thank you, Harry =20 Harry, =20 Please go through billing@thekey.com . I = had CC'd Cathy as she had looked in to your file already from billing in = our email chain.=20 =20 I'm sorry that I do not have the billing in house. =20 =20 =20 =20 =20 Harry De Leeuw | Consultant BA, FRI, CCIM, CIPS, TRC Shindico Realty Inc. 200 - 1355 Taylor Avenue, Winnipeg, MB Canada R3M 3Y9 = =20 Direct: (204) 928-8232 Mobile: (204) 981-2424=20 Our firm is part of CORFAC International and Retail Brokers Network CONFIDENTIAL: The information contained in this email is confidential = and it is only intended for the use of the individual or entity to whom = it is addressed. If you have received this email in error, you are = prohibited from disclosing, copying, distributing or using of this = information. The unauthorized use, publication, forwarding, copying or = printing of this email and its attachments is expressly prohibited. If you no longer wish to receive these emails you may unsubscribe at any = time by responding to this email with the subject line "Unsubscribe". On Sat, Nov 4, 2023 at 1:03=E2=80=AFPM Harry De Leeuw HDeLeeuw@shindico.com> wrote: Brian,=20 =20 Sadly I have not heard back regarding a simple request. You indicated = that the account was paid in full and so far, I have not seen any = payment leave my PAD account. I have to report