--0000000000003f3ea70575c979b6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you all for a great list of Topics/Questions for our call tomorrow. I am looking forward to a great discussion. Here you go: Amy Harris How do you have your staff track their mileage (I'm not referring to Caregivers, just staff)? How many have tackled the opportunity/challenge of implementing CCGo App? Susan Bruketta New Mexico needs to hear more about applicant automation efficiencies others have implemented to reduce the acquisition cost of a new hire. I would also like to hear more about assessment and new client onboarding efficiencies. Shital Rane These are on top of my mind these days- along with other things. Has anyone had issues with the caregiver on a case getting complacent. How to deal with it and what measures to take to prevent? Has anyone had experience with care management when the client is resistant to the care manager making visits? Jared Caplan At our team meeting we discussed intake & follow up w prospects. How do other owners effectively manage their CCM=E2=80=99s so that follow up is ha= ppening as much as it should? Randy Holmgren I think that the ongoing, ongoing, ongoing issue for Ted and me is referral marketing and obtaining client referrals (who come strongly recommended) from referral sources who are in a position to make recommendations and are motivated to make referrals and recommendations. So, while I don=E2=80=99t= have a specific question, I think that anytime the Cohorts can share =E2=80=9Cwhat= =E2=80=99s working=E2=80=9D =E2=80=94 that=E2=80=99s a good thing. Jorge Cordero Any recommendation for CPA? Has anyone added Health Benefits lately? Natalie Hodge Any ideas about how to conduct caregiver workshops / training with a good attendance outcome. We have tried to implement a number of workshops (dementia, BCM, Parkinson's, etc) for ongoing caregiver training but struggle to have good turn out. *Cohort Group One* *Friday, September 14th at 9:30am PST* Join the call: https://www.uberconference.com/hcafranchise Optional dial in number: 650-389-9496 No PIN needed --=20 Michele Boehmer Head of Franchise Support Office 909.393.7161 Mobile 909.325.0440 www.homecareassistance.com Like us on Facebook Review Our Book Series Join Our Newsletter Connect on LinkedIn Explore our Franchise Opportunities *Changing the Way the World Ages.* --0000000000003f3ea70575c979b6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you all for a grea= t list of Topics/Questions for our call tomorrow.=C2=A0 I am looking forwar= d to a great discussion.=C2=A0 Here you go: Amy Harris =C2=A0 How do you have your= staff track their mileage (I'm not referring to Caregivers, just staff= )? How many have tackled the = opportunity/challenge of implementing CCGo App? =C2=A0 Sus= an Bruketta =C2=A0 New Mexico needs to hear more about app= licant automation efficiencies others have im