--0000000000006051d8062876d50c Content-Type: multipart/alternative; boundary="0000000000006051d6062876d50b" --0000000000006051d6062876d50b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it! On Wed, Dec 4, 2024 at 2:21=E2=80=AFPM Timothy Thomas wrote= : > Hi there, > > I received more directives regarding our action plans (see below from > Melissa). Please get your plans posted to the main slide deck here > > before the end of the week. I'll work with you on any suggested changes > before our MOR meeting on the 13th. > > Hi All. I see a lot of great work going into site action plans and alread= y > seeing updates come through. THANK YOU. Before the end of the week I need > all of you to review your site plans to ensure Actions are specific and > expected results have values tied to them. Many I am looking at are missi= ng > the mark here. Below is an example of a plan that gives specific actions > (GM follow up within 24hrs on all NPS a number or percentage improvement tied to the very specific actions bein= g > implemented. Every single expected result should have a number or %. If y= ou > are stuck, please reach out. > > [image: image.png] > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --0000000000006051d6062876d50b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Got it! On Wed, Dec 4, 2024 at 2:= 21=E2=80=AFPM Timothy Thomas < tt@thekey= .com > wrote: Hi there, I received mor= e directives regarding our action plans (see below from Melissa). Please ge= t your plans posted to the main slide deck here before the end of the week. I'll work with you = on any suggested changes before our MOR meeting on the 13th.=C2=A0 Hi All. I see a lot of great work going into site action p= lans and already seeing updates come through. THANK YOU. Before the end of = the week I need all of you to review your site plans to ensure Actions are = specific and expected results have values tied to them. Many I am looking a= t are missing the mark here. Below is an example of a plan that gives speci= fic actions (GM follow up within 24hrs on all NPS <8) and expected resul= ts that contain a number or percentage improvement tied to the very specifi= c actions being implemented. Every single expected result should have a num= ber or %. If you are stuck, please reach out. -- Tim Thomas He= ad of Midwest & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.938= 7 = --000000