RE: 165256 Lesley Ann "Betsy" Shorehouse - FIN-WELCOME CALL - [#1058229]

This is a multipart message in MIME format. ------=_NextPart_000_08A2_01DBB5FE.9C5B9590 Content-Type: multipart/alternative; boundary="----=_NextPart_001_08A3_01DBB5FE.9C5B9590" ------=_NextPart_001_08A3_01DBB5FE.9C5B9590 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can someone go to the clients home or locate the CCA? Or was it = shredded?=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Sharon Speirs =20 Sent: Friday, April 25, 2025 4:22 PM To: eclark@thekey.com Cc: Jeannie Ortiz ; tt@thekey.com; = jeannie.ortiz@thekey.com; lito.delapena@thekey.com Subject: Re: 165256 Lesley Ann "Betsy" Shorehouse - FIN-WELCOME CALL - = [#1058229] =20 Yes we do it=E2=80=99s just he just did not scan the entire agreement = only 3 pages but one being the signature page. Sharon =20 Sharon, Speirs =20 General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com =20 =20 TheKey.ca =20 =20 =20 =20 =20 =20 =20 =20 On Fri, Apr 25, 2025 at 4:01=E2=80=AFPM > wrote: Hi there Do we have no CCA on file at all?=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Sharon Speirs >=20 Sent: Friday, April 25, 2025 8:44 AM To: Jeannie Ortiz > Cc: tt@thekey.com ; jeannie.ortiz@thekey.com = ; lito.delapena@thekey.com = ; eclark@thekey.com = =20 Subject: Re: 165256 Lesley Ann "Betsy" Shorehouse - FIN-WELCOME CALL - = [#1058229] =20 Marillyn our case manager in Victoria will follow up again today Sharon =20 Sharon, Speirs =20 General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com =20 =20 TheKey.ca =20 =20 =20 =20 =20 =20 =20 =20 On Fri, Apr 25, 2025 at 8:21=E2=80=AFAM Jeannie Ortiz = > wrote: Good Day, =20 We have had this ticket open since February and have yet to receive the = entire copy of the CCA. Could you please confirm whether we have = received the CCA from the client? In our last communication, she = indicated that it would be mailed on March 10, 2025. Considering the = timeline, we should have received it by now. Could we please get an = update on this request?=20 =20 Thank You,=20 Jeannie Ortiz Finance Onboarding & Experience Manager jeannie.ortiz@thekey.com =20 Phone: 866-226-1702|Fax: 813-693-5625 |Email: = ltci@thekey.com=20 On Fri, 28 Mar at 1:16 PM , Jeannie Ortiz > wrote:=20 Good Day, =20 I am following up on the paperwork for Lesley Ann. Did we happen to = receive the documents in email yet?=20 =20 =20 Thank You,=20 Jeannie Ortiz Finance Onboarding & Experience Manager jeannie.ortiz@thekey.com =20 Phone: 866-226-1702|Fax: 813-693-5625 |Email: = ltci@thekey.com=20 On Tue, 18 Mar at 10:23 AM , Erea=E2=80=99unah Thomas = > wrote:=20 Good Morning, =20 Checking the status. =20 Kind Regards, =20 Ereaunah Thomas=20 Email: ltci@thekey.com PH: 855-205-8007 =20 Fax: 813-693-5625 1058229:611100=20 ------=_NextPart_001_08A3_01DBB5FE.9C5B9590 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printa