Hi Timothy, Good Day! As checked, the approval is currently pending from the App Owner Admin Team of Tableau. We are coordinating internally with our senior team to expedite the process. Once we receive the necessary approval, we will promptly share the update with you. Thank you for your patience and understanding. Warm Regards, Trishna Nath Service Desk Engineer trishna.hazowary@thekey.com Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com TheKey.com
On
Wed, 3 Sep at 2:30 PM
, TheKey Support <itsupport@thekey.com> wrote:
Who is the approval pending with?
On Wed, Sep 3, 2025 at 12:08 AM Trishna Hazowary <itsupport@thekey.com> wrote:
Hi chelsea,
Good Day!
As informed earlier, we have already raised the access request on your behalf with the Tableau Team.
The request is currently pending their approval. Once the access is granted, you should be able to log in without any issues.
Additionally, I will be checking with my senior team regarding the issue that is still pending and will get back to you with an update as soon as possible.
Thank you for your patience and understanding!
Warm Regards,
Trishna Nath
Service Desk Engineer
trishna.hazowary@thekey.com
Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com
TheKey.com
On
Tue, 2 Sep at 4:42 PM
, TheKey Support <itsupport@thekey.com> wrote:
Please take care of this ASAP. Chelsea's access is crucial. Thanks
On Tue, Sep 2, 2025 at 4:29 PM Chelsea Sheehan <chelsea.sheehan@thekey.com> wrote:
Hi Trishna,
I wanted to follow up regarding my Tableau access. I attempted to log in today to check if access had been granted, but I’m still unable to log in.
Could you please confirm the status or let me know if there are any next steps on my end?
Thank you,
Chelsea Sheehan
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From:
Timothy Thomas <tt@thekey.com>
Date: Thursday, August 28, 2025 at 7:49 AM
To: Trishna Hazowary <itsupport@thekey.com>
Cc: chelsea.sheehan@thekey.com <chelsea.sheehan@thekey.com>
Subject: Re: Tableau Access - [#1188002]
Yes please initiate a request. Thank you
On Thu, Aug 28, 2025 at 10:48 AM Trishna Hazowary <itsupport@thekey.com>
wrote:
Hi Timothy,
Good day!
Thank you for contacting the Key IT Helpdesk.
We are always pleased to assist you.
As per our review, we could not find any existing request for Tableau access for Chelsea Sheehan.
If required, we can initiate a request to grant her access.
Please let us know how you would like to proceed.
Warm Regards,
Trishna Nath
Service Desk Engineer
trishna.hazowary@thekey.com
Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com
TheKey.com
1188002:611100