--0000000000001ebbb3061935c11f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there Antonio did not receive the Jumpcloud email - can it still be sent as I think you said it would come in at 4 am - he checked all files ie spam etc can you confirm if it was sent? Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Thu, May 23, 2024 at 1:10=E2=80=AFPM HR Service Center Support wrote: > Hi Timothy, > > Thank you for reaching out to HR Service Center. I am happy to help! > > I have updated the start date for Luis Rosales in Workday to tomorrow. > > An automated email with his Jumpcloud access will be sent at 4AM EST > tomorrow, May 24th, to his personal email address along with a separate > email with further instructions. > > If for some reason he does not receive this email, please reach out to IT > at Itsupport@thekey.com. > > Please respond to this email if you have any questions or need further > assistance. > > Thank you, > Your Human Resources Service Center > 1.888.874.8088 > > You can follow the progress of your inquiry by clicking this link: > https://thekey.freshservice.com/helpdesk/tickets/115812 > > *Please share your experience - *Click here to complete a 3-question > survey > > On Thu, May 23 3:53 PM , HR Service Center Support HRServiceCenter@thekey.com> wrote: > Hi Timothy, > > Thank you for contacting the HR Service Center. I am happy to help you! > > We are working on your inquiry INC-115812 and will reach out to you if we > have any additional questions. > > Thank you, > Your Human Resources Service Center > 1.888.874.8088 > > You can follow the progress of your inquiry by clicking this link: > https://thekey.freshservice.com/helpdesk/tickets/115812 > > *Please share your experience - *Click here to complete a 3-question > survey > > On Thu, May 23 3:50 PM , Timothy wrote: > Hi > > We need to move up Luis's start date from May 28th, to tomorrow May 24th > as he will be training with our on-call manager this weekend. We need him > to receive his Jumpcloud invite tomorrow morning along with his email > access. > > Can this be done? > > Thanks > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > > > [#INC-115812]:424188:fs > --0000000000001ebbb3061935c11f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there Antonio did not receive the Jumpcloud email -= can it still be sent as I think you said it would come in at 4 am - he che= cked all files ie spam etc can you confirm if it was sent? Sharon Sh= aron, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca =C2=A0=C2=A0 <s