Re: Eleni Paganis (159632) - Billing Adjustment - [#901766]

From
June Jeune <collectionsteam@thekey.com>
To
jinniefer.castillo@thekey.com
CC
dmockenhaupt@thekey.com, jennifer.piper@thekey.com
Date
Tue, 20 Aug 2024 16:29:39 +0000
Folder
INBOX
----==_mimepart_66c4c4731dd20_2183f9c031df93c298212 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Jinniefer,=C2=A0 =E2=80=8BThe credit has been applied. Thank y= ou.=C2=A0 June Jeune Collections Analyst 1 Direct Line: (561) 404= -7279 Office Hours: 8:00 am to 5:00 pm EST www.thekey.com =C2=A0 =C2= =A0 = = On Mon, 12 Aug at 4:09 PM , June Jeune w= rote: = = Hi=C2=A0Jinniefer,=C2=A0 = = Thanks Diane.=C2=A0 = = = Thanks,=C2=A0 = = June Jeune = = = = = June Jeune = Collections Analyst 1 = Direct Line: (561) 404 -7279 = Office Hours: 8:00 am to 5:00 pm EST = www.thekey.com = =C2=A0 = =C2=A0 = = = = On Mon, 12 Aug at 9:40 AM , Diane Mockenhaupt wrote: Good Good Morning June, We should=C2=A0credi= t the client for a 10.25 hour shift, $399.75 for 6/23, 9:15 PM to 6/24, 9= :00 AM. with Joyce Williams=C2=A0 Shift is updated in Wellsky, = = She was not billed for shift 713, 9:00 PM to 7/14,=C2=A0 9:00 AM, with F= alasia=C2=A0Wells. - We are not credited for the B shift of the previous = night. = = Thanks, = Diane = = = = On Mon, Aug 12, 2024 at 8:17=E2=80=AFAM June Jeune wrote: = = = = = Good morning, = = Would you happen to have any updates on this?=C2=A0 = = Thanks,=C2=A0 = = = = June Jeune = Collections Analyst 1 = Direct Line: (561) 404 -7279 = Office Hours: 8:00 am to 5:00 pm EST = www.thekey.com = =C2=A0 = =C2=A0 = = = = On Wed, 7 Aug at 10:05 AM , Collections Team wrote: = Hi Jinniefer, = = I spoke with Vivian, and she mentioned discussing credits with you for t= he dates below. = Is this correct? Should we credit the account? = = 7/13 12:00 am - 9:00 am $351.00 6/25 12:00 am - 9:00 am $351.00 6/25 9:0= 0 pm - 11:59 pm $117.00 = = Please let me know.=C2=A0 = = Thank you.=C2=A0 = = June Jeune = Collections Analyst 1 = Direct Line: (561) 404 -7279 = Office Hours: 8:00 am to 5:00 pm EST = www.thekey.com = =C2=A0 = =C2=A0 ----==_mimepart_66c4c4731dd20_2183f9c031df93c298212 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Jinniefer,=C2=A0 =E2=80=8BThe credit has been applied. Thank you.=C2=A0 June Jeune Collections Analyst 1 Direct Line: (561) 404 -7279 Office Hours: 8:00 am to 5:00 pm EST www.thekey.com =C2=A0 =C2=A0 On Mon, 12 Aug at 4:09 PM , June Jeune &lt;c= ollectionsteam@thekey.com&gt; wrote: Hi=C2=A0Jinniefer,=C2=A0 Thanks Diane.=C2=A0 Thanks,=C2=A0 June Jeune June Jeune Collections Analyst 1 Direct Line: (561) 404 -7279 Office Hours: 8:00 am to 5:00 pm EST www.thekey.com =C2=A0 =C2=A0 On