Fwd: Alfred Di Girolamo

From
Amanda Steben-Allard <aallard@homecareassistance.com>
To
Sandra Daoust <sdaoust@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
2018-07-17 11:30:43
Folder
INBOX
--0000000000001b7023057133a147 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Had any one reached out to her regarding this message?? ---------- Forwarded message ---------- From: Patricia Guay Date: Sun, Jul 15, 2018 at 7:41 PM Subject: Alfred Di Girolamo To: infomtl@homecareassistance.com Good evening, I am writing because on Friday the 13th, the caregiver arrived late. She wanted to stay till 5:45 p.m. so she could complete her 4 hour shift, but my parents leave for their dinner at 5:15 so they asked her to leave at that time. I do not want to be charged for the extra time as it was not my parents fault that the caregiver was late. We are now asking them to sign a paper when they arrive and when they leave as my mother is adamant that one time the caregiver left early. Since your records show otherwise, we cannot control that day but try to make sure that in the future it does not happen again. Thank you again for all your assistance. Kind regards Patricia On Jul 9, 2018, at 2:13 PM, infomtl@homecareassistance.com wrote: To Alfred Digirolamo : Votre facture est ci-jointe. Merci de faire affaire avec nous. Nous l'appr=C3=A9cions beaucoup. -------------------------------------------------------------------- Your invoice is attached. Thank you for your business - we appreciate it very much. Soins =C3=A0 Domicile / Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine Ouest Westmount, Quebec H3Z 1R7 T: 514 907 5065 - Fax: 514 907 5067 --=20 *Amanda Allard* *Scheduling Coordinator* *Home Care Assistance (Montr=C3=A9al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu=C3=A9bec* *H3Z 1R7* *Tel:* *514 907 5065** - **Fax:* *514 907 5067* *aallard@homecareassistance.com * --0000000000001b7023057133a147 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Had any one reached out to her regarding this message?? ---------- Forwarded message ----------= From: Patricia Guay &lt; patriciaguay@mac.com &gt; Date: Sun, Jul 15, 2018 at 7:41 PM Subject: Alfred Di Girolamo To: infomtl@homecareas= sistance.com Good evenin= g,=C2=A0 I am writing because on Friday the 13th, the caregiver arrived= late.=C2=A0 She wanted to stay till 5:45 p.m. so she could complete her 4 = hour shift, but my parents leave for their dinner at 5:15 so they asked her= to leave at that time.=C2=A0 I do not want to be = charged for the extra time as it was not my parents fault that the caregive= r was late. =C2=A0 We are now asking them to sign a pap= er when they arrive and when they leave as my mother is adamant that one ti= me the caregiver left early.=C2=A0 Since your records show otherwise, we ca= nnot control that day but try to make sure that in the future it does not h= appen again.=C2=A0 Thank you again for all your assistance.=C2=A0= Kind regards=C2=A0 Patricia=C2=A0 On Jul 9, 2018, at 2:13 PM, infomtl@homecareassistan= ce.com wrote: To Alfred Digirolamo : =C2=A0 Votre facture est ci-jointe. =C2=A0 Merci

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