--000000000000341320061a29cf97 Content-Type: multipart/alternative; boundary="00000000000034131e061a29cf95" --00000000000034131e061a29cf95 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, No, it looks like the invoice James paid off was from clear care and the same invoice with tax added came from Quickbooks. Versa Pay was not involved. Both are attached. *John Janiga* Collections Analyst 2 *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Jun 5, 2024 at 3:04=E2=80=AFPM Timothy Thomas wrote= : > To be clear, we historically charged this client tax, but most recently i= n > versapay, we did not? @Joey Taylor is that > because he's been hospitalized? > > > > On Wed, Jun 5, 2024 at 2:12=E2=80=AFPM John Janiga wrote: > >> Hello Joey and Tim, >> >> I have an interesting situation and before I reach out to James ( Son ). >> I wanted to get your thoughts. >> >> I noticed the client still owes a partial balance of $891.91 which is fo= r >> the taxes that were not on the client's original invoice and proof of e >> transfers ( attached for reference ) >> >> I've included the invoice that reflects tax on invoice as well. >> >> I wanted to see what your thoughts were on this prior to reaching out to >> James to inform him of another accounting issue. >> >> Thank you for any insight you can provide. >> >> Best Regards, >> *John Janiga* >> Collections Analyst 2 >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000034131e061a29cf95 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim,=C2=A0 No,=C2= =A0 it looks like the invoice James paid off was from clear care and the sa= me invoice with tax added came from Quickbooks.=C2=A0 Versa Pay was not involved.=C2=A0 Both are att= ached.=C2=A0 John Janiga Collections Analyst 2=C2=A0 john.janiga@thekey.com 408-647-7538=C2=A0 TheKey.com On Wed, Jun 5, 2024 at 3:04=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: To be clear, we historically= charged this client tax, but most recently in versapay, we did not?=C2=A0 @Joey Taylor =C2= =A0is that because he's been hospitalized? On Wed, Jun 5, 2024 at 2:12=E2=80=AFPM John Janiga < john.janiga@thekey.com > wro= te:<