--000000000000bb347e05ef34db4e Content-Type: text/plain; charset="UTF-8" Hi, Cheryl! Passing off the detractor below to you. Thank you!! On Tue, Dec 6, 2022 at 8:50 PM Medallia wrote: > Client Name: Mary Donnelly #914084 > > CC ID: 1000000000043398 > > Primary Contact: Sandra Donnely > > PC Contact Info: esldonnelly@icloud.com / > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Vancouver > > Tenure: 4 Weeks - Less Than 8 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: Cheetah > > Survey: End of Service Survey 1 > > Main Score: 1 > > Comments: My Mom did NOT CONSENT to end this service. She wanted to stay > at home. Your care aides thought that she was doing well at home. Her human > rights have been violated by my brother and now her human rights are being > violated by Vancouver Coastal Health. Lynn Valley Long Term Care Centre > will not allow any visitors to see my Mom. Social isolation is a huge > concern for seniors. And, leads to poor health. Why are they punishing her? > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=174033 > -- Keri Thrush Director of Service Quality * Please note my email has changed: * kthrush@thekey.com (650) 338-4375 Ext. 124375 TheKey.com [image: TheKey] --000000000000bb347e05ef34db4e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor below to you. Thank you!!=C2=A0 On = Tue, Dec 6, 2022 at 8:50 PM Medallia < noreply@app.medallia.com > wrote: Client Name: Mary Donnelly #914084 CC ID: 1000000000043398 = Primary Contact: Sandra Donnely PC Contact Info: esldonnelly@icloud.com / = Survey Delivery: Email Division: Canada Busine= ss Unit: Vancouver Tenure: 4 Weeks - Less Than 8 Weeks Actual= Customer Segment: Elephant Stated Customer Segment: Cheetah = Survey: End of Service Survey 1 Main Score: 1 Comments: My = Mom did NOT CONSENT to end this service. She wanted to stay at home. Your= care aides thought that she was doing well at home. Her human rights have= been violated by my brother and now her human rights are being violated by= Vancouver Coastal Health. Lynn Valley Long Term Care Centre will not allo= w any visitors to see my Mom. Social isolation is a huge concern for senio= rs. And, leads to poor health. Why are they punishing her? = Please click here to see the full survey response and learn more about = the client: https://hca.medallia.com/hca/respInvForm.do?su= rveyid=3D174033 -- Keri Thrush Director of Service Quality Please note my email has changed: kthrush@thekey.com <td style=3D"padding