--000000000000f0f0eb060076a0fb Content-Type: multipart/related; boundary="000000000000f0f0eb060076a0fa" --000000000000f0f0eb060076a0fa Content-Type: multipart/alternative; boundary="000000000000f0f0ea060076a0f9" --000000000000f0f0ea060076a0f9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The updated proofs for the four individuals mentioned are attached. Please let me know if these are accurate asap. Thank you! Best, Sarah On Fri, Jul 14, 2023 at 9:28=E2=80=AFAM Timothy Thomas wrot= e: > The impacted employees are > > Dominique Jacobs > Maria Licoudis > Shawntel Sousa > Brian Boxall > > Thank you Sarah! > > On Fri, Jul 14, 2023 at 9:16=E2=80=AFAM Cheryl Cartwright > wrote: > >> Some to Shawntel and some to Brian but about 80% to Maria >> >> On Fri, Jul 14, 2023 at 9:11 AM Timothy Thomas wrote: >> >>> @Cheryl Cartwright Who did you reassign Dom's >>> cases to? >>> >>> On Fri, Jul 14, 2023 at 9:05=E2=80=AFAM Sarah Temple >>> wrote: >>> >>>> Hi Tim, >>>> >>>> Since this is a unique one, I will ask dart to rerun as we do not want >>>> to overpay Dominique. >>>> >>>> Can you please let us know the names of those affected asap so we know >>>> whose proofs need to be updated? >>>> >>>> Thank you! >>>> >>>> On Fri, Jul 14, 2023 at 7:11=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> The reason it was changed after the deadline is because Dominique >>>>> Jacobs was set to return from a 3 week leave of absence on the 10th a= nd has >>>>> now had her leave extended another 4 weeks. >>>>> >>>>> We felt it was fair to reassign the cases to the success managers >>>>> covering her clients as this is now a long-term change. >>>>> >>>>> Can we make an exception here? >>>>> >>>>> On Thu, Jul 13, 2023 at 11:48 PM Angie Markwell >>>> angie.markwell@thekey.com> wrote: >>>>> >>>>>> Tim any other examples? This should not be corrected as we set a dat= e >>>>>> and we have to stick to it - I assume it will be credited in July? >>>>>> >>>>> >>>>>> On Thu, Jul 13, 2023 at 11:42=E2=80=AFPM Benjamin Lewis >>>>> benjamin.lewis@thekey.com> wrote: >>>>>> >>>>>>> I went and pulled an example name off of Dominique Jacobs' proof, >>>>>>> and the client looks like it was reassigned on the 10th, after we h= ad >>>>>>> pulled data. >>>>>>> >>>>>>> [image: image.png] >>>>>>> >>>>>>> But if there are other examples you would like investigated, please >>>>>>> let me know. >>>>>>> >>>>>>> On Thu, Jul 13, 2023 at 7:31=E2=80=AFPM Angie Markwell >>>>>> angie.markwell@thekey.com> wrote: >>>>>>> >>>>>>>> Tim and Cheryl if the error is on our part we will fix it but if >>>>>>>> the data was not corrected by the teams and leadership by the fina= l day of >>>>>>>> the month no corrections are being redone for the month. We have b= een >>>>>>>> reinforcing this for a while about validating daily the data is co= rrect as >>>>>>>> it is a lot of work for the teams to have to go back and fix. Sara= h let us >>>>>>>> know.Thanks >>>>>>>> >>>>>>>> On Wed, Jul 12,