--0000000000009d9bd405ed0bb135 Content-Type: text/plain; charset="UTF-8" That's a great point, I'll reach out to her. Let's also keep this in mind when offering ubers in the future for something like this. Thanks, Kathryn On Wed, Nov 9, 2022 at 9:42 AM Timothy Thomas wrote: > Is it reasonable to ask Titilayo to pay for a portion of the ubers given > her mistake? > > On Wed, Nov 9, 2022 at 9:09 AM June Lapointe wrote: > >> Toronto >> >> *Tuesday* >> >> - *9:10pm* - *Denese *said that no one was there to relieve her for >> *Monid*. I called *Titilayo *who insisted that her shifts were >> tomorrow and Thursday. I explained that they were tonight and tomorrow. She >> checked her schedule and realized she was wrong. It will take her 1.5 hours >> to get there by public transportation. I ordered her an Uber which will >> get her there for approx. 10pm. Meanwhile, *Denese *said that she >> will not be able to get to the bus station at that time. I also ordered her >> an Uber to get home. Clock-in/clock-out times have been adjusted to 10pm >> after confirming that *Titilayo *arrived at that time. She was quite >> apologetic for her mistake. >> >> *Wednesday* >> >> - *8:16am -* *Denese *arrived at *Margot's *because she saw that she >> had a shift in her app last night at approx 9pm. When she went to clock in, >> the shift was not there. There was no shift scheduled for today, however, >> since she is there *Michael *(husband) would like her to stay until >> 12 or 12:30pm. I confirmed with *Nick *(son) who said 8am-12pm. End >> time needs to be confirmed as to what time she left. >> >> >> Waterloo >> >> *Wednesday* >> >> - *7:36am -* *Kary *had to leave the *William's *because she received >> a call that her mother-in-law is dying. Facility is aware. I let *Jody >> *know at *Heritage River *that we are working on finding a >> replacement. >> >> >> Sincerely, >> *June Lapointe* >> Home Care Assistance >> On-call Manager >> Office: 519-954-2111 >> Direct Line: 519-954-2113 >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- *Kathryn Nester* *Caregiver Ambassador* Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! --0000000000009d9bd405ed0bb135 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That's a great point, I'll reach out to her.= =C2=A0 Let's also keep this in mind when offer= ing ubers in the future for something like this. T= hanks, Kathryn On Wed, Nov 9, 2022 at 9:42 AM Timothy Thomas= < tt@thekey.com > wrote: Is it r= easonable to ask Titilayo to pay for a portion of the ubers given her mista= ke? On Wed, Nov 9, 2022 at 9:09 AM June Lapointe < jlapointe@thekey.com > wrote: Toronto = Tuesday 9:10pm - Denese said that no one was there to relieve her for Monid . I called Ti= tilayo who insi