----==_mimepart_67aa356abc0f0_41e3ff78a5b16683050224c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl,=C2=A0 What options do you see when you change the caller I= D? =C2=A0You are still in the Winnipeg, Vancouver, Toronto, and =C2=A0Mon= treal=C2=A0groups, so you should see something like this: You should s= ee the number for each of these area codes. There is not a Halifax group= . I will check the whole list. Can you send a screenshot of your call= er ID choices?=C2=A0 Thanks,=C2=A0 Craig Ackerson System= s Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)838-195= 5=C2=A0|=C2=A0hca.freshdesk.com = = On Mon, 10 Feb at 11:15 AM , Salesforce Support wrote: They are numbers assigned to the CID ring gr= oups with the name of the appropriate province.=C2=A0 = = Whoever needs to use those numbers for outbound CID, needs to be a membe= r of the applicable ring group(s).=C2=A0 = = = = = On Mon, Feb 10, 2025 at 9:34=E2=80=AFAM Craig Ackerson wrote: = = = = = Hi Cheryl,=C2=A0 = = What are the full numbers that begin with 403, and 204? = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com = = = On Mon, 10 Feb at 9:31 AM , CherylCartwright wrote: I will also need 204 for Winnipeg.=C2=A0 = What happened to the numbers I had previously? I had a 403 and a 204, am= I not able to have those reinstated?=C2=A0 = = Cheryl=C2=A0 = = = = On Sun, Feb 9, 2025 at 2:26=E2=80=AFPM Mark Warner wrote: = = = = I am travelling home tomorrow morning.=C2=A0 I can take a look at this t= omorrow afternoon.=C2=A0 = = = On Sat, Feb 8, 2025 at 11:11=E2=80=AFAM Chuck Terlesky wrote: = = = = Hi Craig, = = For Calgary Alberta, the area code must be 403 or 587 - or Cheryl will h= ave significant difficulty connecting with prospective clients.=C2=A0 = = Thanks for your attention to detail on this matter. = = Regards, = Chuck = = = On Fri, Feb 7, 2025 at 3:11=E2=80=AFPM Craig Ackerson wrote: = = = = = Hi Cheryl,=C2=A0 = = I was able to 3 numbers 902-263-0054, 514-418-6308, 778-403-7367 = = There were no numbers available with those area codes for the other citi= es.=C2=A0 Can I check any other area codes to see if numbers are availabl= e? = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com = = = = = = = = = = -- = Chuck Terlesky B.A., CCPE = General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 20= 4-489-6000 TheKey.ca=C2=A0=C2=A0 ----==_mimepart_67aa356abc0f0_41e3ff78a5b16683050224c Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl,=C2=A0 What options do you see when you change the caller ID? =C2= =A0You are still in the Winnipeg, Vancouver, Toronto , and =C2=A0<span st= yle=3D'color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystem= Font, "Segoe