----==_mimepart_687943e9602f0_6703ff6c4f145f06130414 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Isabelle and Timothy,=C2=A0 The account is approved, =E2=80=8BLet m= e know if you need anything else, Maximiliano Ib=C3=A1=C3=B1ez = = On Thu, 17 Jul at 12:05 PM , Maximiliano Ib=C3=A1=C3=B1ez wrote: = = Hi Isabelle, = It looks like the account still needs to be approved by others. = Let me know if this has been resolved! = Thanks,=C2=A0 = = = = = = = = On Thu, 17 Jul at 11:46 AM , Isabelle Grondin wrote: = Hi,=C2=A0 I think that this was when I was trying to log in the app Sal= esforce and it was giving a message to contact my admin (first access). = Apparently I was supposed to wait with Julia to give an access code. = = =C2=A0 = = = = Isabelle Grondin = = Directrice du d=C3=A9veloppement client /=C2=A0Home Care Liaison = = Cell :=C2=A0438-699-9311=C2=A0=C2=A0Bur :=C2=A0514-907-5065 = = TheKey.ca = = = = = = = = = = = Le jeu. 17 juill. 2025 =C3=A0 11:41, Salesforce Support a =C3=A9crit=C2=A0: = = = Hi Isabelle, Thank you for submitting a request to the Salesforce Suppo= rt team. Your request has the ticket ID 1145359. Please use this ticket I= D for any communication regarding this request. The Salesforce Support te= am will keep you updated on the progress to resolving your ticket. Thank = you. ----==_mimepart_687943e9602f0_6703ff6c4f145f06130414 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Isabelle and Timothy,=C2=A0 The account is approved, =E2=80=8BLet me know if you need anything else, Maxim= iliano Ib=C3=A1=C3=B1ez On Thu, 17 Jul at 12:05 PM , Maximiliano Ib=C3= =A1=C3=B1ez <salesforcesupport@homecareassistance.com> wrote: Hi Isabelle, It looks like the account still needs to be approved by others. Let me know if this has been resolved! Thanks,=C2=A0 On Thu, 17 Jul at 11:46 AM , Isabelle Grondin= <isabelle.grondin@thekey.com> wrote: Hi,=C2=A0 I think that this was when I was tryin= g to log in the app Salesforce and it was giving a message to contact my = admin (first access). Apparently I was supposed to wait with Julia to give an= access code. =C2=A0 Isabelle Grondin <span style=3D"color:rgb(1