----==_mimepart_68223c08a7969_2373fb68efa687c488811ba Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Marc,=C2=A0 The password has been reset. =C2=A0Marc, you should up= date the two-factor authentication. =C2=A0Here are a few backup codes you= can use if needed. 70416614, 58297599, 94503436, 11002660, 51897023,= 64932104, 75826345, 77709719, 59044805, 59968885 Thanks,=C2=A0 = Craig Ackerson Systems Administrator Contact IT Support 8 am-9 = pm=C2=A0EST=C2=A0@ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = = On Mon, 12 May at 12:49 PM , Trishna Hazowary w= rote: = = Hello Marc, = =C2=A0 = Your support ticket #1108018 has been escalated to our senior team to en= sure you receive the highest level of expertise and a swift resolution. Y= ou'll be contacted directly by a senior support specialist with updates a= nd further assistance. For real-time updates, feel free to click on https= ://hca.freshdesk.com/helpdesk/tickets/1108018. We appreciate your patienc= e and are here to ensure your satisfaction. = =C2=A0 = Warm Regards, = = = = Trishna Nath = Service Desk Engineer = trishna.hazowary@thekey.com = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = = = = = = On Mon, 12 May at 12:00 PM , Marc Atkinson = wrote: Good Morning, = May the IT team please allow us to reset the login password for the=C2=A0= adminmtl@homecareassistance.com email address? = = Thank you. = = = Regards, = = Marc Atkinson = Senior Client Account Specialist = Billing Help Desk = 866-226-1702 = billing@thekey.com ----==_mimepart_68223c08a7969_2373fb68efa687c488811ba Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Marc,=C2=A0 The password has been reset. =C2=A0Marc, you should upda= te the two-factor authentication. =C2=A0Here are a few backup codes you c= an use if needed. 70416614, 58297599, 94503436, 11002660, 51897023, 649321= 04, 75826345, 77709719, 59044805, 59968885 Thanks,=C2=A0 Craig Ackerson Systems Administrator Contact IT Support 8 am-9 = pm=C2=A0 EST =C2=A0@ (8= 88)838-1955 =C2=A0 | =C2=A0 hca.freshdesk.com On Mon,