Re: Fwd: January & February 2024 pay

From
HR Service Center Support <hrservicecenter@thekey.com>
To
tt@thekey.com
Date
2024-05-14 23:13:14
Folder
INBOX
----==_mimepart_6643f00a75ba9_233fd2ed4e70c813331775 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy, I'm so sorry for the delay. Let me follow up with ou= r Compensation team and I will update you. Thank you, Your Human Res= ources Service Center 1.888.874.8088 You can follow the progress of = your inquiry by clicking this link:=C2=A0https://thekey.freshservice.com/= helpdesk/tickets/112590 Please share your experience -=C2=A0Click her= e to complete a 3-question survey = On Tue, May 14 4:36 PM , Timothy wrote: Do you have=C2=A0an update on this ticket? = = = = = On Tue, May 7, 2024 at 4:17=E2=80=AFPM HR Service Center Support wrote: = = = = = = Hi=C2=A0Timothy, = = Thank you for contacting the HR Service Center. I am happy to help you! = =C2=A0 = To best assist you, I am going to ask the Workers Compensation Team, who= specializes in this area to connect with you. = If you have any questions, please reply to this email. = =C2=A0 = Thank you, = = Your Human Resources Service Center = 1.888.874.8088 = = You can follow the progress of your inquiry by clicking this link:=C2=A0= https://thekey.freshservice.com/helpdesk/tickets/112590 = = = Please share your experience -=C2=A0Click here to complete a 3-question s= urvey = = = = On Tue, May 7 12:00 PM , HR Service Center Support wrot= e: = = Hi=C2=A0Timothy, = = Thank you for contacting the HR Service Center. I am happy to help you! = =C2=A0 = We are working on your inquiry INC-112590 and will reach out to you if w= e have any additional questions. = = = = Thank you, = = Your Human Resources Service Center = 1.888.874.8088 = = You can follow the progress of your inquiry by clicking this link:=C2=A0= https://thekey.freshservice.com/helpdesk/tickets/112590 = = = = Please share your experience -=C2=A0Click here to complete a 3-question s= urvey = = = = On Tue, May 7 11:55 AM , Timothy wrote: Could you please assist me with the email below? I'm available= =C2=A0for a quick call if required. = ---------- Forwarded message --------- From: Desiree A. Date: Tue, May 7, 2024 at 11:46=E2=80=AFAM Subject: Re: Janua= ry & February 2024 pay To: Timothy Thomas Cc: Desiree A. = , Irin Eva , Joey Taylor , = = = Hi Tim, We are both doing well, thank you! I had received my last pay over the pay cycle February 23rd 2024 when t= he bonuses were supposed to go out but I didn't receive mine. The agreeme= nt states that bonuses would not be paid only when the plan participant t= erminates employment with the company, however I am still with the compan= y and should not be considered "terminated". The agreement also notes that on February 2nd 2024, I would have been n= otified about the bonus payment I would be receiving for January and Febr= uary 2024. I was never notifed on the amounts and neither was I informed = then that I would not be eligible for the payouts for February 2024 for n= ot completing the month or that the January 2024 payout would be received= only once