RE: Google Ads: Payment was declined for 504-723-8025

Thank you

I added the card and Google attempted to charge but it was declined ☹ see below.

You may need to call AMEX and have the card ‘whitelisted’

Please advise

Thanks

 



 

From: Kimberly Guerci <kguerci@thekey.com> 
Sent: May 30, 2022 9:46 AM
To: loonieguy@gmail.com
Cc: Kimberly Guerci <kguerci@thekey.com>; Audra Williams <audraw@homecareassistance.com>; Angie Markwell <angie.markwell@homecareassistance.com>; Alexa Graziani <agraziani@thekey.com>; Angie Markwell <angie.markwell@thekey.com>; Timothy Thomas <tt@homecareassistance.com>; Audra Williams <audraw@thekey.com>
Subject: Re: Google Ads: Payment was declined for 504-723-8025

 

Here is the form

 

On Mon, May 30, 2022, 8:45 AM <loonieguy@gmail.com <mailto:loonieguy@gmail.com> > wrote:

Hi all

It is the NYC account. AMEX ending in 1007

I have attached a CC auth form to update the card with Google

Please advise
Thanks

David

 

From: Kimberly Guerci <kguerci@thekey.com <mailto:kguerci@thekey.com> > 
Sent: May 30, 2022 8:17 AM
To: Audra Williams <audraw@homecareassistance.com <mailto:audraw@homecareassistance.com> >
Cc: Angie Markwell <angie.markwell@homecareassistance.com <mailto:angie.markwell@homecareassistance.com> >; loonieguy@gmail.com <mailto:loonieguy@gmail.com> ; Kimberly Guerci <kguerci@thekey.com <mailto:kguerci@thekey.com> >; Alexa Graziani <agraziani@thekey.com <mailto:agraziani@thekey.com> >; Angie Markwell <angie.markwell@thekey.com <mailto:angie.markwell@thekey.com> >; Timothy Thomas <tt@homecareassistance.com <mailto:tt@homecareassistance.com> >; Audra Williams <audraw@thekey.com <mailto:audraw@thekey.com> >
Subject: Re: Google Ads: Payment was declined for 504-723-8025

 

It could also be Pablo's. He was not able to use his for Uber this weekend. I can also give mine once we know for sure.

 

On Mon, May 30, 2022, 12:58 AM Audra Williams <audraw@homecareassistance.com <mailto:audraw@homecareassistance.com> > wrote:

It may have been Taneshia’s card. 


Audra Williams 


Director of Business Support


Please note my email has changed:


audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com> 


(425) 757-7027

	

TheKey.com <https://www.thekey.com/> 


 <https://homecareassistance.com/> 

	
	

 

On May 29, 2022, at 9:09 PM, Angie Markwell <angie.markwell@homecareassistance.com <mailto:angie.markwell@homecareassistance.com> > wrote:

Ok Audra - whose card was this?

Sent from Angie's iPhone

 

On May 29, 2022, at 11:58 PM, Audra Williams <audraw@homecareassistance.com <mailto:audraw@homecareassistance.com> > wrote:

David, is this for Toronto?

 

This will either need to go on Tim or Kim’s card. 

 

Angie, please note that leads will be down because of this. 

 

Best,


Audra Williams 


Director of Business Support


Please note my email has changed:


audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com> 


(425) 757-7027

	

TheKey.com <https://www.thekey.com/> 


 <https://homecareassistance.com/> 

	
	

 

On May 29, 2022, at 10:21 AM, loonieguy@gmail.com <mailto:loonieguy@gmail.com>  wrote:



Hi Audra

Hope you are having a good long weekend 😊 

See below and let me know when you can

Thanks

 

 

From: Google Payments <payments-noreply@google.com <mailto:payments-noreply@google.com> > 
Sent: May 29, 2022 12:16 PM
To: loonieguy@gmail.com <mailto:loonieguy@gmail.com> 
Subject: Google Ads: Payment was declined for 504-723-8025

 






Your financial institution declined a payment from your American Express  • • • • 1007 associated with the Google Ads account for 504-723-8025 on May 29, 2022. They provided the following reason: 

Unfortunately, they didn't give us a reason why. Check with them for more information. 

Your service may continue to run for a brief period, but to ensure uninterrupted service, you will need to contact your financial institution to fix the underlying problem. Once this has been done, update your primary form of payment and pay any outstanding balances. 

To update or change your primary payment method: 

1.	Sign in to your Google Ads account <https://notifications.google.com/g/p/AD-FnEweDsJdxf3s9RQAuXng8AyHRAEt3m2MppNHJXXizbt13EMLBSRA4mrbHdFx1_UpcnQKydLH79Yzb79I> . 
2.	Click the Tools and Settings icon, and choose Settings under "Billing" 

 <https://notifications.google.com/g/p/AD-FnExJA1AYvL_gbdh3rQQiwzZGvBOahcu6tTT_b4Y2FNZVgOiQPOWeoboMYYqefMWgMdPJha0vLuFz1C7KxxqZ9j3yPTWWcy7OFlT8Zg> Help Center  <https://notifications.google.com/g/p/AD-FnEy1wuyqTsEAOvyUWORStLf5IPyzx1bF6zI2E-0816jAy8sVVSY_-pz0eCjZG8caNmFWo4AeJSB27bRRvcgarNRVKX1yfko_Ieg5fnrIHJIPfUY> Contact Us 

Google Ads customer ID: 504-723-8025   |   Payments profile ID: 3159-2927-3872 

Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 

To stop receiving email about this payments profile, you can  <https://notifications.google.com/g/p/AD-FnExBQelSe4USHCdQshUogaC2fS__1eO5VIDbPJI2hmrp1JcNMCi5lFNGaFfgRFIcoUVTA5fLRWF2NavGVaj51GYjHuw0C9i9rkjIeH6KvR5wd6cD4XWpEeQ4u3vqhQTl5fC-xc-b2b0zARh_kdwWJyxj4O5QGc1NkDYXwPMCkFeFya2qJyMUkhIbzBmLcteLldcoPfbrz8EjTCMHfoC_2Wgjv7MgUmDsYt7kInwGSx7CYY-nevDPHuH2R_HCujH2y48TQsWe-zTsSgoq4n4FsBkr39U1vM5YE8Hc6WrxXMriBSxaW1TeWKtZ2juPmHmfZmkCaPPgF9qcQxrcTmUcdznzlw6wHamyQrq0yB1sgdRODg> unsubscribe. 

You have received this mandatory service announcement to update you about important changes to Google Ads or your account.